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CB Vehicle Repair and Maintenance Volkswagen Complaints #82-101
Volkswagen

Volkswagen review: this review is for the service department.

A
Author of the review
10:29 am UTC

I went to Deel and It's as if; I was being punished for having a 7 year old VW car.

Took my VW to service because the ABS sensor lights and other sensors were on- (13-after computer scan).

Service experience:
As I arrived at the service desk; the salesman stated "that my car was very old" a 2013-with 56k miles.

The estimate included: Breather valve $509, Turbo valve $445, Upper trimming/Chain cover/3-Seals $382, Oil service $115, Pollen filter $75, Engine air filter $82, Control arm and rear bushings $460, Speed Sensors both rear left/right $613, Rear light and turn signal $92, Manual scrape/ ABS control module $3209

When he came back with the repair cost, the total was $5983, more than my car was worth. The Service guy suggested that "I should walk to the dealer across the street and trade in my car."I thought it was a joke as it seems to be an excessive amount of money for a 56k miles car.

I called a regular mechanic who said that he can run the computer and diagnose my car; when he was done with the diagnose and repair; the cost was $169. He replaced 2 sensors plus labor. The car is in perfect shape and running like new.

This is the reason, I have taken the time to write this review; to express the frustration.. I feel like DEEL is a complete scam, with terrible customer service. Worst service department! Worst customer service Attitude, and they don't give a crap about you. Worst worst worst place ever!

Volkswagen - this review is for the service department. - Photo 1
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    More phone numbers
  3. Volkswagen emails
  4. Volkswagen address
    Berliner Ring 2, Wolfsburg, England, Buckinghamshire, 38440, Germany
  5. Volkswagen social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
  7. View all Volkswagen contacts
Volkswagen Category
Volkswagen is ranked 1 among 96 companies in the Vehicle Repair and Maintenance category
#01 Volkswagen Volkswagen #02 The AA Breakdown Cover The AA Breakdown Cover #03 RAC Motoring Services / RAC Group RAC Motoring Services / RAC Group #04 RepairPal RepairPal #05 YourMechanic YourMechanic

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