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Vodafone Group Complaints & Reviews

Vodafone Group / network issue

bishal231 on Feb 22, 2019

i am old customer of vodafone, in our family we have have connections before we had five connections because of vodafone service we decided to use four only for now, i have complaint many times before also but we are not getting any improve facility, we are all about to choose other...

Vodafone Group / network issue

Mayur Shrivastav on Jan 26, 2019

I have been using Vodafone 4G service from past 2-3 years bit recently have started feeling a huge network issue while im roaming or in local network. Connection gets downgraded to 3G or sometimes even 2G due to while my imternet connection gets affected and I am not able to use the...

Vodafone Egypt / fake offers and bad customer service

bishr hassan on Jan 14, 2019

I'm complaining about Vodafone Egypt, actually this my second bad experience with Vodafone - 2 working days without any supervisor or manager to call me - I think your managers looking for something other than customers, anyway - I've asked your very loose and powerless customer service...

Vodafone Group / mobile internet

Micha Mattar on Jan 4, 2019

I'm vodafone Egypt customer since 2007. 10 days ago my mobile internet bundle was deactivated for no good reason. Since than i have been trying to subscribe in a new bundle but unfortunately i can't. Called the customer service many times per day and spoke to many customer service representative...

Vodafone Group / complain about poor network.

Arpita Shukla on Dec 29, 2018

I have been using vodafone number i i am suffiring through a lot of network problem n i have made complaints number of time but nothing yet happened in my favor, so im seriously irritated with the vodafone network. So if the company can help its customer then please help this problem out im suffering with it from past few months. Arpita (9654873186)

Vodafone Group / network problem in my area

Avadhoot salunkhe on Dec 12, 2018

Hello Madam/Sir, I am Avadhoot, i am stay in koperkhirne sector 15 In my family, we have 10 vadafone connection . I hope I am a valuable customer for your company. But I am not getting the benefit. I have network problem, in my residence. Means my call is disconnected sometimes, and in...

Vodafone / 1100 tablet that has been serviced 3 times without success

Mzomuhle on Nov 21, 2018

My cell phone number is 082 551 9887 and the ID number is 701026 5921 082. I am currently using Vodafone VFD 1100 Tablet on top-up contract from 02 June 2018. Problem: It is absolutely frustrating that this tablet has been booked 3 times for one and the same problem. Now I am sick and...

Vodafone Group / vodafone contract

Julie Livett on Nov 19, 2018

So I took out additional data in August at a cost of £6. It was agreed on the phone this was a one off charge for August. I noticed last month (October) that Vodafone continued to take £6 for September and October. I phoned and was told they would correct their records. However, today I have...

Vodafone Group / no commitment

Mohamed Haggag on Nov 12, 2018

By mid-October, 2018, I received a call from Vodafone team and provided me an offer of 8000 points + 6 months off payment (bimonthly). This is a compensation to keep my line with Vodafone network and not to move to another GSM provider (Etisalate). During the call, the representative told...

Vodafone Group / 3g and 4g router + mobile internet

KhaledElsayed on Nov 4, 2018

in Egypt, in my work we have seven 3G/4G routers and the mobile internet all have a bad service quality, so slow internet speed plus unsuitability you can disconnect and reconnect many times in 5 minutes, we tested all in different areas and with different devices, i used Vodafone outside...

Vodafone Group / adsl and customer service in egypt

Karim Barakat on Nov 3, 2018

In 23/10/2018, my ADSL service was cut due to cable chane. I called customer service on the number (888) and I was informed that this problem will take sometime and vodafone will offer a USB as compensation and I will be informed when this USB will be ready. After one week, I called back the...

Vodafone Group / purposely deducting amount from my balance without any reason neither proof

bafnapratik22 on Nov 3, 2018

this is to inform you I am using Vodafone services from last one and half month and my number is 922532288 . My balance gets deducted purposely saying reason that it has been deducted for mms . Neither I have done mms till date and neither Vodafone has any proof for deductions . This ha...

Vodafone Network Coverage / network

Saarthak Sharma on Oct 20, 2018

Swiched to gokhale Nagar, near masjit, 4 days back in Pune, I have Vodafone postpaid, there is zero 4g, 3g, 2g network coverage, please provide 4g network coverage not able toake calls and internet. Please do something, I am using voda since 5 years, I am relying on you guys, Don't want to change network please, Do something please revert

Vodafone Group / internet installation

Georgia B on Oct 12, 2018

It's been over 3 weeks! Been constantly on the phone to them for the last two. We signed the contract 24 days ago and they still haven't sent a technician to install the router. Every time we call they say ‘the technician has 48 hours to contact you' well bloody hell its been over 480 hour...

Vodafone Group / vodafone egypt

Sally Gomaa on Sep 27, 2018

To whom it may concern I have a serious complain on Vodafone Egypt customer service, i was travelling to Paris from the 14th to 17th this month and i called to open the roaming and i had a complain as well and i upgraded my package to traveller and the Customer service agent told me that i...

Vodafone / call drop every few seconds


We are facing call drop problem after 2-3 min in Vodafone network.i called multiple tym to Vodafone care they are not provided any solution for this problem I m facing this problem since last one month .I have registered 1 St problem on date 7sep 2018 and 21 SEP 2018 reg no...

Vodafone / unlogic increase in my monthly bill

sirenna Se on Sep 17, 2018

Dear Vodafone customer service, I have joined the red system few months ago and I was very interested with the benefits that I get and every month I was settling my bill with same amount approximately and consistent consumption, however last July I was shocked that my bill reached to...

Vodafone / bill (amount deducted by wrong)

Alaa Elkasheif on Sep 8, 2018

Dear, I am writing to you to raise an issue about bill error The issue that I have experienced was: What happened with step 1- I recharger my credit with amount 100 (EGP) at 9:43 (PM) 2- there is 32 (EGP) amount have been deducted for shokran services and the remaining amount was 63...

Vodafone / charging

Shaimaa aiaad on Aug 31, 2018

I found my credit 6 pounds less, when i called vodafone to know why, one employee said that i have subscribed in a music application, something went wrong with the connection so i called again, the other employee said that i have subscribed in play and win application and surely i didn't...

Vodafone / mobile network problem

Sanu Khan on Aug 29, 2018

sir hamare yha par network ki kafi problem he hamare yha par kisi bhi mobile me network nhi aata he cross ka chinh laga rehta he kafi mushkil hoti call karne me kahi dushri jagh jakar call karni padti hee .mere pure gao ye dikkat he agar kisi death ho jaye ya koi bemmar ho to ambulance ke...