SUBMIT A COMPLAINT

Vodacomsim activation

I opened a new line on 26 Sep in-store. It's now day 6 and the sim card is still not active. When I go in-store the consultant phones customer care and then they advise the consultant that we just have to wait. Some of the customer care agents tells the consultant that we have to wait a hour. But after even 2 hours there is no difference. This is unacceptable. Everyday when we phone customer care they can't resolve the problem.

Am
Oct 02, 2019

Post your comment