CB Telecommunications Vodacom Complaints #2-21

Vodacom review: Unauthorised billing via debit order

LindaCoalseam of ZA

Oct 29, 2026 8:11 am UTC

Featured review

Vodacom seems to be debit customers via a debit order run for old contracts that have been cancelled. I have had unauthorized debit orders on 2 of my companies. The vodacom contracts had been cancelled and there had been no billing for months (years in the 1 company). All of a sudden - debit orders run. How many people has this affected? What about those who haven't checked their account?

Desired outcome: Vodacom needs to publicly announce and apologise

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customercare@vodacom.co.za

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