Vitatradeessential cleanser

R
This review was posted by
a verified customer
Verified customer

Hi, I just received my free bottle of Essential Cleanser. I wanted to check on the product and discovered the complaints on your site. I immediately sent the email below to the company. Should I take any further action?Sent from my iPad Kind regards, Pamela Alvarez Begin forwarded message: From: Pamela Alvarez Date: 7 October 2015 at 10:54:57 AM AEDT To: [protected]@myaccountsupport.net Subject: Cancel immediately Would you please discontinue any further deliveries of Essential Cleanser or any of your products to me at 4/75 Woolwich Road Woolwich Sydney Australia immediately. Regards, Pamela Alvarez

Responses

  • Di
    DiannePrice Dec 05, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I have ordered and paid for a product from Nuyouth anti aging with my credit card. This was suppose to be R117.00
    I have changed jobs in the mean time, and on 19 Sept advised them of my change of e-mail address and also queried delivery on the product I have paid for in July 2016 already. I have requested my money back, but no reply. For a period of time I never had access to my baks statements for my credit card. On 2nd Of December I went to the bank to change my personal information just to discover that they have deducted money off my account from July till now. This adds up to over R13500.00 south African Rands. I did try to chat online, but no luck. I honestly think this is a scam. I will do anything in my power to get my money back. Not even interested in their product anymore. Do anyone know how to resolve this??
    Dianne South Africa

    0 Votes
  • Vi
    VIC3334 Oct 03, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Also unauthorized deduction from my account, did not receive the product, is this a scam??

    0 Votes
  • Ol
    OlgaMZ Jun 06, 2016

    Please stop sending this product to me and also stop charging my credit card.. It is a complete farce. Many times the product CARCINOMA CAMBODIA DIRECT has been sent to Malaysia instead of the USA. The return address on the package is always
    Vitatrade
    PO Box 1229
    Salt Lake City
    Utah 84110
    [email protected]
    www.myaccountsupport.net

    But the return address on the package is
    PO Box 2012
    SE-202 26
    Malmo. Sweden.

    0 Votes
  • Be
    Bernice Sommerford Apr 13, 2016
    This comment was posted by
    a verified customer
    Verified customer

    They are fraudulent. Have no right to help themselves to my money and the products are rubbish.
    I also didn't request any more products just the one free sample.
    But they keep sending them. About £400- £500 they have had off of me.
    No more. Stopped card.

    0 Votes
  • Li
    Liz England Apr 11, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I have had the same problem as it appears many others have had. I requested the free trial. I have been since sent more product every month with my credit card bringing debited huge amounts plus exchange rates.
    Trying to cancel is near impossible.
    Am going to have to cancel my credit card with all the inconvenience that causes

    0 Votes
  • Jo
    john caulfield Apr 01, 2016
    This comment was posted by
    a verified customer
    Verified customer

    we would like a refund the code tyrylofire product trylofire

    0 Votes
  • Jo
    john caulfield Apr 01, 2016
    This comment was posted by
    a verified customer
    Verified customer

    this was afree trial they have been continuously taking funds out of our bank and we have several unopened bottles we want to send them back and be refunded on all amounts of money

    0 Votes
  • So
    Solveig Mar 31, 2016

    I have tried to contact Vitatrade several times because i don`t want to have anymore of their products garcinia essentials and cleanse but they are not interested in answering me

    0 Votes
  • Ba
    Barbara Cohen thats my name Mar 30, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I have contacted you many times to discontinue my involvement
    with your product I have just received another shipment, I am getting
    angry now as I have asked you to stop sending it to me
    Barbara Cohen

    0 Votes
  • Re
    Reviewer35746 Feb 29, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I bought the weight loss garcenia when it was on sale. I bought it once because i wanted to try it but i do not want to continue the monthly supply.
    I do not want you to take any money anymore from my account.
    I do not wish to continue having the monthly supply.
    Thank you...

    0 Votes
  • Au
    Aurore Schaufelberger Feb 22, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Cancel your credit card asap and order a new one. Vitatrade cannot serve hisself any more. You can also block the enter into your bank

    0 Votes
  • Rh
    Rhonda Cross Feb 21, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Late Dec. 2015 I purchased what I thought was a trial bottle of Garcinia and Essential Cleanse. I received a bottle of each about one month later.
    I thought that I was going to be charged postage only for these items. My credit card statement arrived in Feb. 2015 and I had been charged the postage plus $129.36, $127.99, $133.88 and $135.82. These charges were from Fitnutrasupport.com, Corebodysupport.com, and also from
    Fitlifenowhelp.com. At this point I have only received the original two bottles. So far I have been debited around $550.00. I have cancelled my
    credit card and fingers crossed that I cancelled the card before anymore debits were put on it. The Dispatch Note was from Vitatrade PO Box 1229, Salt Lake City. Utah 84110. [email protected] www.myaccountsupport.net
    This is now in the hands of my credit card company. These people don't seem to be able to be contacted either by phone or email.
    I hope that I have saved someone before they make the same mistake that I made by getting involved with these people.

    0 Votes
  • Co
    cokazz Feb 18, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I am unable to take this product due to medical complaint. I only ordered the trial then they billed me For$134.61 and $139.50 for products I did not order. They will not answer the phone so It was suggested to me to contact the Ombudsmen Also I have cancelled my bank card

    0 Votes
  • Mi
    Michael Deeker Feb 16, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I ordered one bottle of this product as a trial and found it of no use at all. I have just received a second bottle that has been billed to my account that I did not order nor do I want. When I try and email the company the emails just bounce back.

    0 Votes
  • Cd
    Cdlewis Jan 22, 2016

    I have these products arriving monthly with no recollection as to ordering them. My mastercard has been debited and I wish to cease any further payments.

    0 Votes
  • Gi
    Gillian Berryman Jan 20, 2016
    This comment was posted by
    a verified customer
    Verified customer

    in just a one month period i have been charged $750 on my credit card for vitamins. I never approved these transactions. Buyer beware no matter how wonderful this companies products sound DO NOT buy them, you will regret the ongoing charges put through to your card. Apparently this is all explained in their Terms & Condtions, I can assure you it wasn't at the time of purchasing nor did it state anywhere on their website that my purchase was a trial and that should I not return products I was locked into monthly fixed amounts. It wasn't even monthly fixed amounts they charged me $750 in one month and the only reason it didn't continue is because I cancelled my credit card. Vitatrade and it's affiliated companies are a scam DO NOT BE FOOLED

    0 Votes
  • Ca
    CarinaAdri Dec 25, 2015

    I bought 1 bottle of Garcinia Essentials begin November 2015 at 7, 89€. A second was for free.
    They send me only one bottle.
    BUT they debited my account (Master Card) in 4 times with -185, 97€ . I did not ordered anything!! It is a FRAUDE COMPANY !!
    I can see that do that with many, many persons. That is a MEGA FRAUDE world wide!!! I made a complain by the police.
    I am from Belgium.
    E-mail : [email protected]

    0 Votes
  • An
    Anthony Jury Dec 17, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I have also received product from these Con artist grifters. I received the supposedly free trials bottles of Garcina Essential & Essential Cleanse. The HCA content they claimed for their Garcinia product is a joke, they claimed 100% HCA rating but theirs has is the lowest ever on the market at 500mg? I've got a local product with 3 times the HCA & a fraction of their price! That's if it contains any HCA at all, it could contain any crap other than Garcinia? Thank God I managed to find this forum & cancel my Debit card before they have had the chance to plunder my card account for this overpriced rubbish. Have tried to contact them like most people here but received no correspondence from them which is typical of Thieves & scamming Fraudsters? If you have purchased product from them, cancel your Credit cards immediately by notifying your Bank & let them try & chase after future requests for money? Does America & its Federal Govt have any Consumer protection for their Citizens & Worldwide Customers? Obviously not? Hopeless!

    0 Votes
  • Fa
    Faye Whittemore Dec 06, 2015
    This comment was posted by
    a verified customer
    Verified customer

    Accepted on line trail only for Essential Cleanse & Garcinia Essentials paying postage only, next thing my credit card is charged fortnightly payments of $123.98 & $133.29 + conversion fees which I never accepted, Now going through my bank to disputes charges & refund payment.

    0 Votes
  • Re
    Reviewer33291 Dec 03, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I ordered and payed with my master card a promo of Garcinia and Cleanse Essentiels for 9 euro both in oktober 2015. Now they have took from my master card (bancaccount) 328 euro for nothing! I wil go on to get my money back!!! Is there some one who had the same experience? I am from The Netherlands, Europe. Thans for you reaction.

    0 Votes
  • Wi
    Willemein Dec 02, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I do not want a contract, remove me from the administation. It is not my wish to have such contract. It isn't good.

    0 Votes
  • Si
    Sibylle Bossuyt Nov 22, 2015

    I ordered and payed with my master card a promo of Garcinia and Cleanse Essentiels for 9 euro both in oktober 2015. Now they have took from my master card (bancaccount) 328 euro for nothing! I wil go on to get my money back!!! Is there some one who had the same experience? I am from Belgium, Europe. Thans for you reaction.

    0 Votes
  • Si
    Sibylle Bossuyt Nov 21, 2015

    They took for 328 euro from my account (master card) for receiving nothing! I want my money back!!!

    0 Votes
  • Re
    Reviewer50151 Nov 20, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I took up a free trial of these products but have been billed for a full subscription. I wish to unsubscribe and cease them having access to my account!!

    0 Votes
  • Ul
    ulisese Nov 18, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I too have had 3 payments taken out 480 in total rip offs, cancel card and ring the cops

    0 Votes
  • Mi
    Michelle Pendlebury Nov 08, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I have returned two parcels as i don't want them but the first has been sent back to me " not deliverable as addressed.". I am cancelling my card so they can not debit my account anymore. There must be some way to stop these people.

    0 Votes
  • Ro
    ronnie123456 Oct 22, 2015

    only way to stop them send email to Salt Lake City police department and cancel your credit cards as well

    0 Votes
  • St
    staf Oct 12, 2015

    stop zetten van leveringen van producten essential cleance en garcinia essentials
    julia vercauteren
    azalealei 86/r1
    2170 merksem antwerpen
    belgium

    0 Votes
  • Re
    Reviewer88652 Oct 02, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a product online, now they billed me again, The 1800 number they supplied is dead, the support email i dead. It is a product called trylofire, it does not work.

    0 Votes
  • Su
    Susan Schmidt Sep 18, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I ordered this online, no reply came to acknowledge they had received my request, then I checked my credit card online and there were the amounts taken out for the postage, when I tried to check the companies mentioned on my account, the internet had know record of these so I cancelled my credit card. A month later the postman delivered my bottle of Garcinia Essentials and I have now found it was the company Vitatrade who had taken my order. I have now found my local chemist stocks a similar product, at a cheaper price so that is were I will be going from now on.

    0 Votes
  • Ge
    Gerd Edel Jargren Sep 05, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I have exactly the same experience. When I did not want to get multiple shipments, I called first the phone number given for my country (Norway).
    Impossible to get through. So I sent a mail to the given address, but it came in return. I found another mail address, only to get it returned too.
    When I finally managed to get through on the phone, the lady I spoke with told that I was charged for four products, totaling $ 370, 73!
    An exorbitant price compared to similar products. I was never told anywhere about this price. I told the lady at the phone that I did not want these products, but all my money back. Yes of course, she should help me, but she had to talk to her boss. No money came. Instead two packages arrived.
    After two months the third package arrived. The fourth is still missing. I have written many emails, and I have called over and over again. I was told that July 15 two payments was done to my Visa card. I checked my account carefully, but found no payments. This I enlightened by telephone, but was told that I had to contact my bank. I explained that I could see every transaction on my account statements, but was told that I HAD to contact my bank. This I did, and of course it was right what I had stated. This I sent a mail about, and since I have heard nothing, and all my money are still missing. This is obvious scammers and they should be stopped, but how? Does anyone know the name of the company, and where they are located? I can not find it anywhere. My mail address is [email protected]

    0 Votes
  • Le
    leaane Jun 24, 2015

    I have also been getting billed for Garcinia Essentials and the Cleanse tablets after ordering through a free trial offer. The initial product did not arrive for a month and I was charged for the postage as expected, however almost 2 months later find my credit card has been charged for two lots of product. I only ever received the original free offer. They have advised that my account is now cancelled however they will not refund the first two charges of $125.22 and $127.01 which is a charge for the so called free trial product. The other charges on my card are for product not received and which they advise I cannot cancel until I receive at which point I have to contact them again and get a returning product number and then pay to return the product. They will not give a return product number prior to me receiving the product. Meanwhile they have my money. Have meeting with my bank to see what I can do to prevent any further deductions from my account from this company. Lesson learnt do not buy of the internet.

    0 Votes
  • Ca
    Catherine Errington Jun 10, 2015

    Good day. I am in South Africa and was also caught out by this scam. I too requested the 2 trial products and my credit card was debited by 3 larger amounts. Fortunately I receive text msgs for any transactions, and caught it fairly quickly. I had to go into my bank to cancel my credit card - three additional payments were deducted from my credit card within 2 days.

    I called MYACCOUNTSUPPORT and they gave some story that one was supposed to cancel any future automatic order, which was NEVER in the Terms and Conditions.

    I received my first trial sample yesterday - almost 5 months after the original request. All the other item I supposedly paid for - NOTHING AT ALL!!

    0 Votes
  • As
    ASHIE RUGHBEER Jun 09, 2015

    I requested trial products but my credit card was debited for various amounts . I have been in constant contact both telephonically and by e-mail and have been promised on many occasions that a refund on my credit card will be done. To date I have not received any products whatsoever and neither has my credit card been credited. Please advise how I can go about gettign my money back.

    0 Votes
  • Ma
    Mandy Joy Jun 08, 2015

    I only wanted to try one bottle but have been getting this stuff sporadically with no address or contact details on it. I too cancelled my credit card because of their continuous unwanted harrassment

    1 Votes
  • Sa
    Satupekkala Jun 04, 2015

    Same issue here! I guess the seller just don't care, just collecting all the money they'll get. After seeing all these complains I'll call to my bank and cancel the credit card. I'm afraid that is the only way...
    Already e-mailed the seller but not expecting any answers any day soon :(

    1 Votes
  • Re
    reptile_girl2000 May 11, 2015

    i also just wanted the trial pills but they keep sending them and billing my credit card i want it to stop im getting very angry how do we stop it please help my email is [email protected]

    0 Votes
  • Bl
    blondie47 Apr 08, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I AM BEING BILLED FOR PRODUCT THAT WAS ONLY SUPPOSED TO BE A FREE TRIAL.I HAVE SENT E-MAILS AND TRIED TO RING TOO CANCEL ANYMORE ORDERS BUT NO REPLY.I AM FED UP WITH NOT BEING ABLE TO TALK TOO SOMEONE.I HAVE KNOW DESIRE FOR ANYMORE OF THIS PRODUCT.I HAVE REPORTED IT TO MY BANK AND THE NEXT STEP WILL BE TO REPORT IT TI THE POLICE.IF ANYONE WANTS TO REPLY AND HELP ME WITH THIS PROBLEM MY E-MAIL IS. [email protected]

    0 Votes
  • Li
    Linda Schaedle Mar 30, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I too have been billed for $ 501.91 in total. since 2nd February. This company has so many complaints against it that I too am going to report it to the Police. I have had to cancel my credit card after my statement appeared many transactions for a product I have not received.

    0 Votes
  • Ga
    Garcinia cambogia direct Feb 27, 2015
    This comment was posted by
    a verified customer
    Verified customer

    i have been billed 3 times for the same product order.[protected].22nd Jan $89.90, 25th Jan.88.63, 10th Feb.92.47.What is going on????????????????????? I wish this carry on to stop right now, other wise i am going to the serious fraud squad.I only ordered the free trial order, and i end up paying so much.i dhave got the trial order only.pleasecancel any more on going payments.
    [email protected]

    -2 Votes

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