VidantaTimeshare enrollment fee

K
This review was posted by
a verified customer
Verified customer

On 11/3/15 we sat with Jamie Benner and Gabriel Alvarez at Vidanta in Riviera Maya at the Grand Mayan Resort after a 2 hour sales pitch. They both swore and repeated several times we had 10 days for a full refund if we wanted to cancel. Jamie joked "we don't want to keep your money if you want out".

We cancelled for a full refund within the 10 days like they promised us and we were then told the enrollment fee was never refundable even if the membership was canceled.

They lied right to our face and have been fighting this ever since.

Responses

  • Sa
    Salinas Nov 18, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Hello All,
    Disagree, Jamie Benner was wonderful and helpled us love Vindanta and reserve free week as promised in February! Yes we had our doubts, but she resolved as promised!!! Purchase date Oct 2016!

    0 Votes

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