Victoria's Secret review: Customer service

Went to checkout with my products and employee waiting on customer in front of me. 10 minutes later employee still waiting on same customer and called for assistance. Another 10 minutes no assistance. I leave my place in line and ask two other employees if they could check me out. Was told they could not leave their area. There were only 3 customers in store. I put my product back and left store. This occurred 0n 2/23/21