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VFS Global

www.vfsglobal.com

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1.0 5 Reviews 23 Complaints
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VFS Global Complaints Page 2 of 2

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7:08 am EDT
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VFS Global VFS Global: A Disappointing and Inefficient Service Provider for Visa Applications

I recently had a very disappointing experience with VFS Global, and frankly I'm surprised that any country would entrust their entry process to this company. My impression of the country I wanted to visit was severely diminished by the poor performance of VFS. It seems they treat the visa application process as if it were just another transaction, like buying a pizza, rather than the important matter that it is. They even try to sell you additional services, causing more chaos and confusion.

What's more, the impression I received from the automated response email was terrible - I felt as if I were being prosecuted and judged by a cold, impersonal machine. The information provided was often inaccurate and incomplete, making it difficult to navigate through the application process smoothly. Unfortunately, in my case, VFS exceeded the agreed-upon timeframe for returning my passport. I was forced to go to extra lengths and obtain a new passport. Then to my surprise, my visa application was denied without any justifiable reason. I provided all the necessary documents and had an established travel itinerary, including my return flights and work plans, yet I was still rejected.

I cannot recommend using VFS Global, and I sincerely hope that soon the countries who contract their services will take their business elsewhere. It seems that VFS is only motivated by the promise of low-cost services, which clearly comes at the expense of quality and care. Ultimately, it is a very bad company, and unfortunately, it is very bad for the countries who rely on them.

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8:03 pm EDT
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While booking an appointment to submit a visa application at Pakistan for South Africa, booking portal shows an appointment fee of PKR-50 but upon payment though credit/debit card they deduct USD-50 which is a huge difference and they charge hell a lot...

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VFS Global Category
VFS Global is ranked 2 among 20 companies in the Passport Services category