Verizon Communicationsphone and internet

B Sep 08, 2018

2 yr agreement with Verizon expired and they raised my rates 33% causing me to switch to Xfinity. Verizon refused to match Xfinity offer so I cancelled service. Verizon bills a month in advance and I paid at the old rate figuring I would get a prorated final bill. I received a past due bill from Verizon for the entire amount for the month, even though I cancelled service in the middle of August. I called to complain and SCOTT SLA at verizon told me the agreement was to pay for the entire month. I am being billed unfairly by Verizon for service I never used. I should get a refund for the prorated bill and compensated for the aggravation of dealing with their customer service

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