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1.0 29 Reviews

VegasWorld Complaints Summary

0 Resolved
29 Unresolved
Our verdict: Engaging with VegasWorld at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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VegasWorld reviews & complaints 29

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ComplaintsBoard
C
5:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

VegasWorld Wildly overpriced gems for charms that get used up in just a few plays.

I haven't paid a dime for Vegas World's hilariously overpriced gems and I never will. Even if you attend charm parties to get the maximum bang for your buck, those charms will be used up FAST even if you play on a moderate bet level.

I wanted to see how much you could actually get if you had a decent stock of charms, so I did an experiment. I saved all of my charms for 10 MONTHS. I had 100 golden jets, limos, yacht cruises, crystal lotus, etc... the most powerful and expensive charms in the game. Plus 1000s of osyters on the half shell, caviar, rainbow mushroom, teddy pair, bag of diamonds, etc.

I added it all up, and the total value of my gem collection was a whopping 3,428,450 gems. Some of those charms were gotten from parties, so let's divide that number by 8. You get 428,556 gems. How much money would you need to spend to achieve this amount of gems?

Vegas World's largest package of gems is 54,000 for $500. 45,000 gems for $500 if you don't have the 20% discount. So you'd need to spend approximately $4,000 real world dollars to achieve this amount of gems.

What exactly does that obscene amount of money spent on fake in-game currency get you? I tallied up all of my play time and spend a total of 6 hours and 37 minutes before running out of charms. I played on both moderate and high bets. I acquired about 18 billion coins in the process.

Approximately $4,000 for less than 7 hours of play time. You could squeeze out more play time by betting on the lowest amount possible, but you'd never get enough coins to level up and earn better perks. Let me put this as plainly as possible, THIS IS A SCAM.

I feel so sorry for the people with gambling addictions who played this game as an alternative and ended up getting suckered into paying hundreds or thousands on useless gems that buy you next to nothing in terms of charm value.

Don't spend a dime on this game, they purposefully make charms last for as little time as possible and inflate the prices of their charms to push you to spend your hard earned money. In the end you will not get very far no matter how much you spend. Play for free or not at all.

Desired outcome: Drastically lower the price of your charms or greatly increase the number of gems you get with each purchase.

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ComplaintsBoard
J
12:47 am EST

VegasWorld vegas world casino online

This game and company steals your charms. You sign off and come back online and the charms you have earned have been taken. It is an an ongoing experience that you magically lose your charms. When you spin the button on slots it will take more than your bet every so many times. I play 250,000 and yet it will take 500,000. thirdly, the game will not give you the points you win on each slot win. They must control it to pay out a certain percentage because before I was losing about 30-50 percent of my slot wins, but now it is up to 75% of wins that are not added to my total. In a year you have been cheated by billions. If you complain you lose more! The staff must be paid to cheat you and earn a bonus for how much they rip you off for because they will deny that any of these things can happen. It is always a figment of your imgination and not their rigged game!

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ComplaintsBoard
P
5:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

VegasWorld All the games you changed!

Why did you ruin every good games on the site? Every games except for 1 that I play you have ruined by putting that crappy stupid circle thing on them. I am so glad that I do not waste my money by subscribing to this site because you have made it ten thousand times worse than it was before! Change them back! If not I will never come back to this site again! There are no games worth playing anymore!

Desired outcome: Fix it!! Put the games back the way they were!

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Is VegasWorld legit?

Our verdict: Complaints Board's thorough examination reveals VegasWorld as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, VegasWorld stands out for its commitment to quality and security. Clients considering VegasWorld should delve into its customer service record to gauge compatibility with their expectations.

VegasWorld earns 91% level of Trustworthiness

Perfect Trust Endorsement: VegasWorld achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for VegasWorld. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of VegasWorld's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Vegasworld.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up VegasWorld and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While VegasWorld has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 29 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • VegasWorld protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • While VegasWorld offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.
  • We conducted a search on social media and found several negative reviews related to VegasWorld. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
8:23 pm EDT

VegasWorld Blackjack rigged

I can't believe how rigged your blackjack games are. You say it's random, but it clearly is not. There's nothing random about the dealer winning 80% of the hands no matter what cards the player has. There's nothing random about how the dealer always pulls a card just big enough to beat the players. I've seen more 19s, 20s and 21s pulled by the dealer with a 2, 3, 4, 5 and 6 face card in Vegas World than I have in my 40 years of playing real casino blackjack. I came to this site for fun, not stress and frustration. You should update your software to be more fair to the players, you'd get more customers and receive less complaints.

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G
G
Gregg Williamson
, US
Jul 24, 2022 9:51 am EDT

Hey they just don't care about it. If you want to keep betting the maximum because you can't believe how brazen they are about cheating, the hula girl will just keep taking your money. Maybe up to 20 times in a row, and give you a pathetic shrug each time. If you happen to get into that program string with her the only thing you can do is stop. Come back later and maybe get into on of the more (I will only cheat you 2 out of three or 4 hands game with her). I have been playing 21 with hula girl for over 20 years. I still get a laugh out of it when I am bored and want to run my money down to nothing. Then I quit playing on the website for maybe a year or two.

ComplaintsBoard
R
7:12 pm EDT

VegasWorld Error on vegas slowing down pay out and the game.

Every time I go to play on Vegas I need to click on the inspect button, then the console button to clear all errors. You will see comments like too many errors to fix, block by the client (not me but Vegas), roll bar issues, and more. I tired of clearing all the issues and of course, there are hidden issues I can't see nor delete. I ask Vegas to totally delete my account as there is no uninstall and reinstall on vegas. Kitten of Doom states you can not delete all files from Vegas, but they can just close your account. You and I both know Vegas has tons of files that will remain on Vegas even though your account is closed.
These are the errors on 4/30/21 at 4:00 when I checked to see if the account had been closed. I cleared the console, the next time there will be more errors.
Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
www.googletagmanager.com/gtag/js?id=UA-33789642-4:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
rollbar.min.js:2 A2HS: loading service_worker
rollbar.min.js:2 [lime.utils.Preloader] Preloading asset library
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Acme-Regular.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/AHDN.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Aller_Std_Bd.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Aller_Std_Rg.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/boucherie_block.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/BreeSerif-Regular.otf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Cheboygan.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/CurseCasual.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/DAYPBL__.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/DunbarText-ExtraBold.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Omnes.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/OmnesBold.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/OmnesMedium.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/OmnesRegular.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/OmnesSemibold.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/PeachyKeenJF.otf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/RiftSoft-Bold.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/RiftSoft-BoldItalic.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/RiftSoft-Demi.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/RiftSoft-DemiItalic.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Roboto-Black.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Roboto-Bold.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Roboto-Medium.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Roboto-Regular.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/RobotoSlab-Bold.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/RobotoSlab-Regular.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Titillium-Bold.otf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Titillium-Regular.otf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Titillium-Semibold.otf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Verveine.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/Vinque.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: fonts/xerxes-regular.ttf [FONT]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: assets/extensions_webview_close_hdpi.png [IMAGE]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: assets/extensions_webview_close_ldpi.png [IMAGE]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: assets/extensions_webview_close_mdpi.png [IMAGE]
rollbar.min.js:2 [lime.utils.AssetLibrary] Preloading asset: assets/extensions_webview_close_xhdpi.png [IMAGE]
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Acme-Regular.ttf [FONT] (1/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/AHDN.ttf [FONT] (2/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Aller_Std_Bd.ttf [FONT] (3/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Aller_Std_Rg.ttf [FONT] (4/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/boucherie_block.ttf [FONT] (5/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/BreeSerif-Regular.otf [FONT] (6/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Cheboygan.ttf [FONT] (7/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/CurseCasual.ttf [FONT] (8/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/DAYPBL__.ttf [FONT] (9/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/DunbarText-ExtraBold.ttf [FONT] (10/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Omnes.ttf [FONT] (11/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/OmnesBold.ttf [FONT] (12/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/OmnesMedium.ttf [FONT] (13/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/OmnesRegular.ttf [FONT] (14/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/OmnesSemibold.ttf [FONT] (15/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/PeachyKeenJF.otf [FONT] (16/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/RiftSoft-Bold.ttf [FONT] (17/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/RiftSoft-BoldItalic.ttf [FONT] (18/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/RiftSoft-Demi.ttf [FONT] (19/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/RiftSoft-DemiItalic.ttf [FONT] (20/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/RobotoSlab-Bold.ttf [FONT] (21/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/RobotoSlab-Regular.ttf [FONT] (22/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Titillium-Bold.otf [FONT] (23/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Titillium-Regular.otf [FONT] (24/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Titillium-Semibold.otf [FONT] (25/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Vinque.ttf [FONT] (26/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Roboto-Black.ttf [FONT] (27/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/xerxes-regular.ttf [FONT] (28/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Roboto-Bold.ttf [FONT] (29/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Roboto-Medium.ttf [FONT] (30/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Roboto-Regular.ttf [FONT] (31/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: assets/extensions_webview_close_hdpi.png [IMAGE] (32/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: assets/extensions_webview_close_ldpi.png [IMAGE] (33/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: assets/extensions_webview_close_mdpi.png [IMAGE] (34/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: assets/extensions_webview_close_xhdpi.png [IMAGE] (35/36)
rollbar.min.js:2 [lime.utils.AssetLibrary] Loaded asset: fonts/Verveine.ttf [FONT] (36/36)
rollbar.min.js:2 [lime.utils.Preloader] Loaded asset library [1/1]
rollbar.min.js:2 [lime.utils.Preloader] Preload complete
rollbar.min.js:2 Output.hx:278: Kruntime: Kruntime is Web
rollbar.min.js:2 Output.hx:278: DocumentClass: loader info is [object LoaderInfo]
rollbar.min.js:2 Output.hx:278: DocumentClass: Detected browse: {Kdevprofile: id=800, model=chrome-html5}
rollbar.min.js:2 Output.hx:278: Kenv: Setting env to: fxhome
rollbar.min.js:2 Output.hx:278: HelperTimeoutError: Timeout detection started for 5 seconds
rollbar.min.js:2 Starling.hx:663: [Starling] Context ready. Display Driver: OpenGL Vendor=WebKit Version=WebGL 1.0 (OpenGL ES 2.0 Chromium) Renderer=WebKit WebGL GLSL=WebGL GLSL ES 1.0 (OpenGL ES GLSL ES 1.0 Chromium)
rollbar.min.js:2 Output.hx:278: HelperTimeoutError: Timeout detction canceled, hooray!
rollbar.min.js:2 Output.hx:278: DocumentClass: Default graphics settings: [dev=chrome-html5 format=png res=1080]
rollbar.min.js:2 Output.hx:278: DocumentClass: Using texture setting: png
rollbar.min.js:2 Output.hx:278: DocumentClass: Using resolution setting: 1080
rollbar.min.js:2 Output.hx:278: HelperTimeoutError: Timeout detection started for 20 seconds
rollbar.min.js:2 Output.hx:278: HelperBrowser: Checking to see if JS is ready...
rollbar.min.js:2 Output.hx:278: HelperBrowser: JS is Ready
rollbar.min.js:2 A2HS: service_worker ready
rollbar.min.js:2 Output.hx:278: HelperTimeoutError: Timeout detction canceled, hooray!
rollbar.min.js:2 Output.hx:278: MachineId: Machine id initialized: fxec818b74f52abda5b8cb66410e317a25c6e725c6d6ffhxhxqzzme4wfbrrm75
rollbar.min.js:2 Output.hx:278: HelperLogin: Attempting login with session token
rollbar.min.js:2 Output.hx:278: HelperLogin: Bringing up login panel
rollbar.min.js:2 Output.hx:278: HelperSplashScreen: clearing web page splash screen
rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfSignIn finished
rollbar.min.js:2 Output.hx:278: KlogBase: Sending json log: {"header":{"klog":"Funnel", "versionClient":"344.8869.14.[protected]", "objectSource":"Ktrackloginstep: "}, "step":"HTMLFrontPage"}
rollbar.min.js:2 Output.hx:278: KlogBase: Sending json log: {"header":{"klog":"Funnel", "versionClient":"344.8869.14.[protected]", "objectSource":"Ktrackloginstep: "}, "step":"SignInLoaded"}
rollbar.min.js:2 Output.hx:278: Ktrackloginstep: TRACKED STEP: SignInLoaded funnel=HTMLFrontPage
rollbar.min.js:2 Output.hx:278: WretvalAccountCreationTracking: AccountCreationTracking returned Error no rowID

rollbar.min.js:2 Output.hx:278: KlogBase: Sending json log: {"header":{"klog":"Funnel", "versionClient":"344.8869.14.[protected]", "objectSource":"Ktrackloginstep: "}, "step":"LoginShown"}
rollbar.min.js:2 Output.hx:278: Ktrackloginstep: TRACKED STEP: LoginShown
rollbar.min.js:2 Output.hx:278: WretvalAccountCreationTracking: AccountCreationTracking returned Error no rowID

rollbar.min.js:2 Output.hx:278: KlogBase: Sending json log: {"header":{"klog":"Funnel", "versionClient":"344.8869.14.[protected]", "objectSource":"Ktrackloginstep: "}, "step":"LoginComplete"}
rollbar.min.js:2 Output.hx:278: Ktrackloginstep: TRACKED STEP: LoginComplete
rollbar.min.js:2 Output.hx:278: WretvalAccountCreationTracking: AccountCreationTracking returned Error no rowID

rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfBootstrap finished
rollbar.min.js:2 Output.hx:278: HelperTimeoutError: Timeout detection started for 30 seconds
rollbar.min.js:2 Output.hx:278: SocketClient: ClientSocket connecting master info socket
rollbar.min.js:2 Output.hx:278: SocketClient: [ClientSocket gamevg9.vegasworld.com/secure:7310 Master] connect to host: gamevg9.vegasworld.com/secure port: 7310
rollbar.min.js:2 Output.hx:278: SocketClient: connecting
rollbar.min.js:2 Output.hx:278: SocketClient: [ClientSocket gamevg9.vegasworld.com/secure:7310 Master] onConnect
rollbar.min.js:2 Output.hx:278: SocketClient: ClientSocket connecting to existing info socket
rollbar.min.js:2 Output.hx:278: SocketClient: connected
rollbar.min.js:2 Output.hx:278: SocketClient: ClientSocket connecting to existing info socket
rollbar.min.js:2 Output.hx:278: SocketClient: connected
rollbar.min.js:2 Output.hx:278: SocketClient: [ClientSocket gamevg9.vegasworld.com/secure:7310 ] connect to host: gamevg9.vegasworld.com/secure port: 7310
rollbar.min.js:2 Output.hx:278: SocketClient: connecting
rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfShell finished
rollbar.min.js:2 Output.hx:278: MessageBody: Invalid tag from tagAndType: 4041 and tag: 969
rollbar.min.js:2 Output.hx:278: SocketClient: [ClientSocket gamevg9.vegasworld.com/secure:7310 ] onConnect
rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfDailyCoins2 finished
rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfPaymentCenter2 finished
rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfScratchCards2 finished
rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfVipRewards finished
rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfVipUpsell finished
rollbar.min.js:2 Output.hx:278: HelperTimeoutError: Timeout detction canceled, hooray!
3rollbar.min.js:2 Output.hx:278: Keysound: Keysound::start called functionStartMusic is: loops: [protected] soundtransform: {
volume : 1,
pan : 0,
leftToLeft : 0,
leftToRight : 0,
rightToLeft : 0,
rightToRight : 0
}
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=45750&uid=31556673&ds=web&z=0.8277527679698942&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: WARNING: I/O error. Failed to load asset.

0

URL: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=45750&uid=31556673&ds=web&z=0.8277527679698942
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: Could not load: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=45750&uid=31556673&ds=web&z=0.8277527679698942
rollbar.min.js:2 Output.hx:278: HelperGoogleAnalytics: Google tracked Coins
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=45750&uid=31556673&ds=web&z=0.8277527679698942&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=13450&uid=31556673&ds=web&z=0.7035622458708233&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: WARNING: I/O error. Failed to load asset.

0

URL: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=13450&uid=31556673&ds=web&z=0.7035622458708233
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: Could not load: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=13450&uid=31556673&ds=web&z=0.7035622458708233
rollbar.min.js:2 Output.hx:278: HelperGoogleAnalytics: Google tracked Coins
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=13450&uid=31556673&ds=web&z=0.7035622458708233&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=46150&uid=31556673&ds=web&z=0.7206806821184368&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: WARNING: I/O error. Failed to load asset.

0

URL: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=46150&uid=31556673&ds=web&z=0.7206806821184368
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: Could not load: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=46150&uid=31556673&ds=web&z=0.7206806821184368
rollbar.min.js:2 Output.hx:278: HelperGoogleAnalytics: Google tracked Coins
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=46150&uid=31556673&ds=web&z=0.7206806821184368&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=236850&uid=31556673&ds=web&z=0.0719115656844529&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=348700&uid=31556673&ds=web&z=0.051818809758356066&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: WARNING: I/O error. Failed to load asset.

0

URL: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=236850&uid=31556673&ds=web&z=0.0719115656844529
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: Could not load: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=236850&uid=31556673&ds=web&z=0.0719115656844529
rollbar.min.js:2 Output.hx:278: HelperGoogleAnalytics: Google tracked Coins
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=236850&uid=31556673&ds=web&z=0.0719115656844529&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: WARNING: I/O error. Failed to load asset.

0

URL: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=348700&uid=31556673&ds=web&z=0.051818809758356066
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: Could not load: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=348700&uid=31556673&ds=web&z=0.051818809758356066
rollbar.min.js:2 Output.hx:278: HelperGoogleAnalytics: Google tracked Coins
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=348700&uid=31556673&ds=web&z=0.051818809758356066&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=249100&uid=31556673&ds=web&z=0.5926319000404989&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: WARNING: I/O error. Failed to load asset.

0

URL: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=249100&uid=31556673&ds=web&z=0.5926319000404989
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: Could not load: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=249100&uid=31556673&ds=web&z=0.5926319000404989
rollbar.min.js:2 Output.hx:278: HelperGoogleAnalytics: Google tracked Coins
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=249100&uid=31556673&ds=web&z=0.5926319000404989&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=68850&uid=31556673&ds=web&z=0.20289012577549248&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: WARNING: I/O error. Failed to load asset.

0

URL: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=68850&uid=31556673&ds=web&z=0.20289012577549248
rollbar.min.js:2 Output.hx:278: Kloadfail: Silent Kloadfail: Could not load: https://www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=68850&uid=31556673&ds=web&z=0.20289012577549248
rollbar.min.js:2 Output.hx:278: HelperGoogleAnalytics: Google tracked Coins
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=68850&uid=31556673&ds=web&z=0.20289012577549248&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
rollbar.min.js:2 Output.hx:278: WreqGetFlowStoreCampaigns: Requesting FLOW store campaign placement type: MyDeals
rollbar.min.js:2 Output.hx:278: SreqFlowCampaignActions: trigger: empty_charm_bar
rollbar.min.js:2 Output.hx:278: SreqFlowCampaignActions: FLOW: client requesting from server in-game campaign type:CHARM_BAR trigger:empty_charm_bar
rollbar.min.js:2 Output.hx:278: SretvalFlowCampaignActions: FLOW: server returned code 21 (kMissing - not time for banner) for placement:CHARM_BAR trigger:empty_charm_bar
rollbar.min.js:2 Output.hx:278: HelperAdPixels: HelperAdPixels updated 0 ad pixels
rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfCasino finished
rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfWhatsNew finished
rollbar.min.js:2 Output.hx:278: KcomponentDynamic: dynamic load of SwfWorldmapGames finished
rollbar.min.js:2 Output.hx:278: SreqFlowCampaignActions: FLOW: client requesting from server in-game campaign type:CASINO_MAP trigger:
rollbar.min.js:2 Output.hx:278: SretvalFlowCampaignActions: FLOW: server returned code 21 (kMissing - not time for banner) for placement:CASINO_MAP trigger:
rollbar.min.js:2 OneSignal prompt
rollbar.min.js:2 OneSignal is not available (likely blocked by browser)
rollbar.min.js:2 Output.hx:278: KlogBase: Sending json log: {"header":{"klog":"QuickBuy Get", "versionClient":"344.8869.14.[protected]", "objectSource":"WreqQuickBuyGetProfile: "}, "value":"Method:getProfile"}
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=550000&uid=31556673&ds=web&z=0.7857396781422792&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
www.google-analytics.com/collect?v=1&tid=UA-33789642-4&t=event&cid=&ec=fxhome&ea=Coins&el=GotCoins&ev=550000&uid=31556673&ds=web&z=0.7857396781422792&v=344.8869.14-a-main-2021-04-18-10:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

Desired outcome: There is no way they will correct all the errors and I'm many have the same problem but are not aware of it. Totally every single file deleted!

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5:52 pm EDT
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VegasWorld Three issues I'm having with Vegas World for the past several months

I am complaining about 3 issues i'm having with vw. 1st my level is 49 an according to the green bar once I reach 82, 981, 447 listed below my level I should be at level 50 my currently coin total is 85, 842607. My 2nd issue is when I play sea of riches game I always receive three or four champagne charms and this charm does not pay out any coin, however, I'm receiving this particular charm through out 8 to 16 hours of play. My last issue is that i'm an elite player and I only receive 20 to 40 thousand coin each day when I first check in on vw. I have call the customer service office in Seattle, Wa and according to your representatives ( Adam & Jennifer) i just need to deal with it or not play. What i'm asking for is fairness its appears that someone has place me in some type of section because I have call the customer service office on more than two occassions.

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5:08 pm EST

VegasWorld charms

please could you stop taking charms from my collection i have 50 of so many kinds of charms and when check some have gone missing . this happens over and over again sometimes it takes up too six at a time . please can yo correct this .asap.
thanks kevin

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9:51 am EDT

VegasWorld Everything with vegas world

Makes you wonder why you even have a site to file complaints against you let alone several of them. I would figure you would get the hint by now. I'm an avid player but never to the point of having thoughts of suicide. But I do relate on how some people would feel that way. Like myself, I throw myself into the game as to feel it's real in some circumstances. But reading the other complaints you have, I do feel the same frustrations. I have 2 accounts and considering to want to keep my sanity. I decided to cancel both memberships and boycott your site for life. Have a nice day :).

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Update by james mcguire
Oct 25, 2020 4:09 pm EDT

Again and again and again. I complained before of the so called obvious rigged set up you have in Blackjack game in VW. To prove my point I made 3 separate accounts with different names. I often was able to get my coin count to over 200m with no problem. Not playing blackjack of course. Then one day I wanted to experiment what I knew all along. I played the single player and played the maximum bet with 5 hands. As I predicted I lost very quickly. I'm not a regular card player to say the least but an avid player in most card games let alone blackjack. The dealer would often get 21 or 20 about 3 out of 10 deals. I used to get angry but now I laugh at your audacity to think you can fool people. I ended up losing on all 3 accounts in like 6 to 8 deals of blackjack. 600m coins lost just like that. All I wanted to say is I know the dealer in real blackjack usually has a 1% advantage. Your blackjack games has an advantage of well over 10% if not more. Why? You jeopardize your customers for this? Well if you think I deserve a refund. My names are diremadness, jdm1956, and james MC. Thank you, , , , , , , tirade777@gmail.com

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Vegasworldsucks
chicago, US
Mar 29, 2021 6:59 pm EDT
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VW sucks, rigged games, especially Blackjack. The MF'ing dealer gets more 20's then is logically possible, she gets "just enough" to beat the majority of players most hands. She also wins 6 - 12+ games in a row and I am very lucky to even win 2 in a row and forget about 3 in a row. The game is so rigged it's ridiculous and does not make playing at all enjoyable. I want to delete my account and they don't have a way to do it.
How anyone wastes any money on this site is way beyond my comprehension.

So in parting all I can say is F ewe VW, you cheating cokks*cking JO's.

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W
6:34 pm EDT

VegasWorld Unresolved issues

Flowplay has no issues taking hard earned real money from people but refuses to deal with issues on the side of the players. The help desk is nothing more then a filter with pat/scripted answers or responses to honest problems and losses the players are experiencing. Twice in 4 months I was given "the gold" tokens = 100 gems.. To play sea of riches. I was able to play the first gold token, but when I went to play the second, I was disconnected before I got a chance to even spin. I had refreshed before I entered the game, and had no choice but to refresh after being disconnected.. My second spin was no longer available. This is just one of the many malfunctions this game refuses to deal with. It matters not what game or party people are in.. They get booted from their own suites while hosting a party, have balances of gifts taken.
This may sound trivial, but the money the guests pay is real, they're not vw trinkets. It's a shame because it could be a fun site with many more spending a lot more... Sadly, that won't be me
Mark aka whatdaheckk on vw

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12:23 am EDT

VegasWorld Payout on the games is to low

I have been playing this games for about three years and have had a good
Time. I also spent some money to get upgrades and was thinking it was a fair deal, to get some fun and also give a little to make it worthwile to be on this site.
However for some reason lately the payout on this games got to be very
Little. For example on the bonus spins there is almost no rasoable payout.
Why is this? It dont cost more for the site - but makes it frustrating if you have 10 spins and you get only a very little payout.
It would be nice to hear from you — why?
Thank you
Hans

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slugakj@triwest.net
, US
Jun 03, 2022 5:19 pm EDT

the last month or so they have altered the slots to minimize payouts. instead of advancing in total winings. your starting total becomes smaller, free spins are worthless . these changes have convince me that this site is no longer trustworthy.

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11:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

VegasWorld vegas world - bugged slots and poker tables

Just lost 200 millions on slots, no winning combos at all. Since a few days, no Free Spins or pay out in any slot games. Customer service asked me not to play the game. I am a spending member. Not expected from this game. [Proofs available at request].

Again I have just lost 200 millions on Detective Story, a slot game. I been playing since hours, and yet not winning anything. Free Spins in any slot are just not coming. What game makes you lose 200 millions straightaway. If this is not con, I don't know what else is. As a spending customer, I have full right to recieve information and to ensure am getting treated fairly. I firmly believe your team is deliberately making me lose, probably taking out some vendetta for raising up basic claims.

Your game has left me very depressed and suicidal, we come here to just have fun. Which is impossible since every format of your game steals money, be it poker, slots or anything. I curse the moment I decided to play your cheat and dishonest game. Your team has caused me criminal breach of trust.

I also want to be refunded of every cent I have spent in this game. If you can't make me win by honest means even, then I don't wanna play the game any longer. I feel cheated. A copy of this e-mail should be treated as legal and I have recorded proofs of every previous interactions.

Your customer service is full of rude and arrogant people, who more want spending players to leave the game outright rather than to address the basic underlying issue. I have recorded proofs of them as such.

Please respond me at the earliest. I will be contacting more people at Digmania and if my issue is not escalated at my request appropriately, will have no other option but to take legal action with the appropriate authorities.

Regards.

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4:35 am EDT

VegasWorld being barred for 72 hours

Hello my name in Vegas world is Addison Rose... I made a complaint for an avatar ironclad last night as he was being very mean to other players and very vulgaar and dirty... Nasty comment to other female avatars. When I blocked him it gave me an option to report him... So I did... And I was given a 72 hour ban on Vegas world for making false accusations! Another player also banned for 24 hours for blocking and reporting him (ironclad) I dont understand my accusations were not false and dont you have someone to check the chats to see what accusations are false as I am sure they're are some that lie but this guy was very very nasty and he is on and talking freely to othersright now as I can not... Can someone explain to me why that is... I really wish I had taken photos of his filth to prove what he did... If I could get a reply I would really appreciate it

This happened between the hours of 2am-5am on Tuesday morning if you can check his chat you will see that I am not making false accusations and would like to be reinstated please...

[protected]@gmail.com

Thank you
Tracey Kelly

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5:52 pm EDT

VegasWorld payouts

I have played on vegasworld for many years now and I have never seen the payouts on some of the games be as poor as they are right now--I have tried to talk to digmania about the issues but he blocked me because I finally got mad and told him what I really thought of him and his business model. seems like they think the motto is the customer is always wrong and that we are there solely to make sure they stay employed. the games I referred to above are in the bingo category-especially cha-chingo. I can play 20 games and the payback is 9.2 to 9.6% I played 10 games today and only once did I even make my bet back. that is a ridiculous payout ratio. I have tried to explain this time and time again but no one will even listen -they say stop playing the game. I ask why should I stop playing--it is nnot my fault the payouts are so bad-they need to take a look at the way they are manipulating the consumer into spending all kinds of cash on gems just so they can have a cushy life. they need to listen to us.

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Game on
Saint Charles, US
Dec 27, 2020 9:07 am EST
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Not sure what the big deal is. This is called a social casino site. We all know that in order to make the fake coins here that you need certain things, charms! First, I have played for years on the site. With trillions of fake coins won. Came here to learn Blackjack so that I could play in real world casinos. Playing slots at even minimum bet with no charms yeld very little if any progress. From what I have seen. These games are designed to use charms which are bought with gems, which are bought with real dollars. So unless you are willing to dig deep. Progress will always be slow. After being here several years. I could see that game play would not do myself any good in real world play. It is what it is. A social site. A time killer.

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N
7:09 pm EDT

VegasWorld loss of coins and charms

Four or five weeks ago when Vegas world pulled the high stake bingo game I had 77 charms and a bank of $70, 000.00 plus in coins. As of today I have not been reimbursed
for either. I have read blogs that state this company is nothing but thieves...I can verify these statements. I sure I'm not the only one robbed, so how can I report this to an agency able to to recoup stolen money.

Thank you.
Nancy Z

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Game on
Saint Charles, US
Dec 27, 2020 2:43 pm EST
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I don't think the intent is to steal coins from anyone. 70, 000.00 plus in coins is not a large amount to lose. Connection problems seem to be the most common issues with missing coins. Losing connection during game play is not unusual. Happens to me all the time. But I do agree with the poster. Coins are free as well as charms. They are created for game play. Cost is nothing to flowplay. I see this as a no brainer for them. Pay up! Look me up... I'll give you back the 70k.

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A
12:00 pm EDT

VegasWorld everything - unethical behavior

I have played on Vegas World for years. My computer began to disconnect me from site. So i purchased a new computer. I cannot get back into the site where I was Caring Angel, had 150 friends...over 6 billion coins and had just put $40.00 on my account and bought gems. I have several months prepaid...it is all gone. I tried everything and thatt site is just gone. I am disabled and this site was my fantasy life ttifyhat brought me joy.
The ridiculous site where they send me is a joke - i have few coins...no gems and no status. whereas I was VIP-Elite before. Unless Vegas World wants a campaign of me posting this complaint everywhere possible, they will rectify my problem...please!

Sherry Asbury

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10:57 am EDT

VegasWorld computer

I had my computer repaired this morning and I can''t get on the site. You said you would send me a new password and I didn't get it. My e-mail is different from my husbands and I have been on here for years. I go by Lil wABBIT and my husband goes by Hutch 51. I don't know what's going on. I tried to get on here to play slots and get my rewards this morning and it keeps asking me to sign in and it won't accept my address.

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5:22 pm EDT

VegasWorld slot tournaments appear to be rigged

Customer Service is a joke. They don't care about customer complaints, nor do they take care of complaints. My biggest problem with this site is the same handful of people seem to place in the top 50 of all slot tournaments. They claim that they do nothing to decrease the odds of winning but they could not explain why the same person, with two different screen names but having the same profile, managed to win first place in four tournaments a few days ago. I'm not the only one who has this complaint, yet they don't seem to have an answer for much of anything.

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Update by Theresa Aberle
Aug 22, 2019 10:40 am EDT

I wrote to them with a similar complaint last year and received the same answer. My complaint at the moment is that I had to cancel my elite membership and now I place in the bottom of all tournaments I enter. I would cancel my membership if I could but VW doesn't allow for that.

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Vegas World AKA Scam
, US
Mar 31, 2020 5:50 pm EDT

No kidding!

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1:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

VegasWorld patricia williams

Paid for $6 for gems that I did not receive and $10 for a membership renewal that I did not get my avatar name is Stinkweed each time I submitted the money for gems or membership I received an email confirming the purchase but no evidence of purchase on the game email confirmations State that the money went yo Google flow play how do I retrieve the money from Google flow play and apply to my game on Vegas world

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1:18 pm EDT

VegasWorld cheating

when i logged off i had 8.8 billion coins...when i loged on i had 8.1...when i submit a ticket for review i get some bs answer that basic says im a liar...this is why i no longer buy gems from vegas world because this is not the first time i have been cheated and everytime it is always my pc faut...do the right thing and refund me my lost coins for once

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6:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

VegasWorld I logged back in on another computer.

I spent 2 days setting up windows 10 on a new computer. I logged back in and first it said my email and password didn't match, then I changed password and got in and they named me Prudence (which my screen name was Maude 3) all my gems were gone that I had bought (6.99) I did get my points and that is about it. I didn't get any of the perks I paid for and my Treasure box wouldn't open. I tried to contact customer support but that was futile.

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Website

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