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Cancelled withdrawal on a win
I won a first four race muswellbrook race three 3/July 2023..
came up as a win - in green $1865 - I withdraw to my bank account $1800 which was accepted - 20min later I have a -minus $1865 sitting in my sports bet acc! I spoke to them - to which I was informed of monies hot my account I was to deposit straight back to sports bet - there was photo finish with two out of four of the horse I picked - so there was two thirds -
And the number two that run third was placed down to 6th place ?
I have read through the terms and conditions - cannot see where it states if a win was granted - and money was available withdrawal how it can be suspended and returned to sports bet !
I have screen shots of the original win - amount withdraw-able and the funds being approved and left my sports bet acc !
How can that be legal - to honour the win - then retract the monies back ?
Desired outcome: Refunded the $1800 originally granted !!!
gambling
Online gambling is a major problem in Australia, lives are ruined after becoming addicted to gambling with sometimes tragic results.
The ad for "Sportsbet" on your Channel 7 station every night prime time is way over the top, sometimes played twice during again, ad breaks trying to brainwash people to use this (Gambling) bookmaking service and only encourages addictive behavior.
I will refuse to watch any programs on your Channel as long as this ad is "constantly"
played every ad break and am also going to make a further complaint to my local member for parliament regarding this.
Is Sportsbet legit?
Sportsbet earns 84% level of Trustworthiness
Excellent Trust Notice: Sportsbet near-perfect at 84% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for Sportsbet. The company provides a physical address, 7 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Sportsbet.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sportsbet.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Sportsbet. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Sportsbet complaint handling
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Sportsbet contacts
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Sportsbet emailscustomerservice@sportsbet.com.au100%Confidence score: 100%Support
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Sportsbet addressGPO Box 4755, Melbourne, Victoria, 3001, Australia
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Sportsbet social media
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