Vance Outdoors
reviews and complaints

Bought a legend 350 rifle and scope and the scope internals never worked took it back to the store and the would not return it.

I ordered this item and cancelled rightway. They billed my bank anyway. Will not answer any phone call messages or emails sent. Will not take off my bank. Order #***. This has not shipped or do I want to ship. Please help. Thank You.

I ordered a firearm on order #: *** on *** for $325.49. Due to it not shipping, I cancelled the order after almost 2 weeks. I can see through their portal the order is cancelled but its now been several days and I still don't have a credit for it.

I paid for ammunition from them. I was told that the ammunition I was sold was for Law Enforcement only. I have spent 15 years in Law Enforcement but apparently the do not consider corrections officers to be LE enough so I canceled my order. It was 2 weeks ago and I still have not been issued a refund. I have sent numerous emails and gotten no response. I have also tried calling them directly only to get a message to send them an email (that they don't answer) My order # is ***, placed on 3/20 for

I ordered a 38 special double barrel handgun from Sportsman Outdoor on 11/3. They shipped by gun to a gun dealer in Minneapolis. Shipping Address:*** Per Frontiersman this s specific style gun isn't legal in Minnesota, so they returned it to Sportsman Outdoor. I have tried to contact via phone and left 6 messages and emailed them 7 times. To date no response. Sportsman is blaming the lack of response on COVID -19 which I can agree with some. However, it shouldn't take 4 weeks for a response , really need your assitance.

Advertised that all in-stock *** were $1699.99. I found the one I wanted (***), it was in stock but when I tried to order it it came up $1949.99. When I contacted them, I was told it was more. When I copied the add and sent it to Katrina, I was told it may not have been in stock. When I copied and sent the info that it was in stock, she quit responding. When I asked to be put it touch with someone who could resolve this...no response. *** In Stock Brand: *** Item Number:

I purchased Mini DRACO 7.62x39mm Semi-Automatic Pistol Sep 30, 2020, 5:41 AM Order #*** Total: $971.90. I'm currently awaiting my order. I notice that my order is currently in Status: Order is being processed. And hasn't been shipped to my local FFL Shipping Method: ***. I sent an e-mail in regards to the status of the order, no one has contacted me. I don't want a refund I want the Mini DRACO 7.62x39mm Semi-Automatic Pistol please ship out at your earliest convenience. I read other reviews from other customers stating how orders was shipped to their local FFL in 3 business days.

Placed an online order for Smith and Wesson .40 caliber handgun model number 180020 on 9/23.
I realized it was the wrong desired model and cancelled the order through their website and account I set up. My card was immediately charged 423.99 for product and tax. It stated to allow 3-5 days for cancellation, it has been 8 days. Once I cancelled my order my account information for said order was removed by the company along with my order number information.
I've sent two correspondence, one E-mail and called and got no response (least a voicemail).
The only record I have left is my receipt from VO online and my receipt of PNC bank transaction.
I would like to know if the order was in fact cancelled and why my account has not been made whole or are they sending the firearm to designated FFL dealer.

I placed an online order, and created an account on ***. I did not receive an email confirming the order. They did immediately take $84.79 from my checking account. I called and was placed in a waiting que. After waiting, it flicked me back to where I started. I called back, waited, and it did the same thing again. It sounded like I could leave a message, but am unsure if it did. I logged on the account I created with them, and did not show any indication that an order had been created. I left two emails from the account log in, asking them to contact me. On ***, I repeated this process. More calls, and more emails, but still no response. I cancelled my debit card just in case. The bank said I would have to wait 30 days, and then go through a process where I may still not get my money back. After going through this, I saw numerous review complaints that sounded very familiar.

I purchased 2 boxes of ammunition order number *** from the website ***. *** said they delivered it 7/11 and dropped it at the garage. There was no package at the garage. I called *** and they said according to the driver they dropped it at the garage. My wife was home all day and we have 3 dogs that bark when someone pulls in the driveway. She said no one showed up and there were no packages delivered. All deliveries are left on the porch so I thought it was odd that they said it was left at the garage. *** said I needed to contact the seller. I have filled out the online form, sent an email, and left 2 messages, and heard nothing in response. I suspect that *** delivered it to a garage, just not mine, but since I did not select *** as the deliverer that should not be my problem. I am extremely disappointed that I have not even received an email being that I am a customer that paid for a product I did not receive.