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CB Furniture Stores Value City Furniture Complaints #42-61
Value City Furniture

Value City Furniture review: Reclining couch

W
Author of the review
9:00 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I bought a recliner set on November 21, 2001. It is the 6 piece power home theater recliner Newport. My invoice number is 673960. In February 2022 I had to submit a trouble ticket because the buttons fell off one of the recliners. We are still waiting almost three months later to get that fixed. Today (May 18th) the buttons fell off another recliner. With the $499 1 year limited pure promise warranty and taxes, the total came out to $4949.67.

Desired outcome: Either fix it, replace it, or get a full refund.

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  2. Value City Furniture phone numbers
    +1 (888) 751-8552
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    Customer Service
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  4. Value City Furniture address
    4300 E 5th Ave., Columbus, Ohio, 43219, United States
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  6. Nick
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    Sep 25, 2026
Value City Furniture Category
Value City Furniture is ranked 42 among 291 companies in the Furniture Stores category
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