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December 31, 2009 printed mailing label, mailed - bought insurance. Got an email confirming package delivery. Got email confirming check had been sent - for half of the amount it was to be. Got an email saying half of the books did not arrive - they were all in the same box! Have emailed three times with questions / complaints - one response saying this was their busy time of year to bear with them. January 24, 2010 - NOTHING! The website has no phone number for the company anywhere on it. What can I do to get the money - OR my BOOKS back?
The complaint has been investigated and resolved to the customer’s satisfaction.
Yeah this is ### none of there numbers work and they do not call you back when you leave a message, if you can even get that far. If I knew who to report this too I would!
I don't know if this phone number will work for anyone but this is the number I have for this joke of a business. [protected]. pass is along hope this help.
I am contacting you about my order. I purchased a book from your website on 3/21. So far all I have received was the confirmation email with my order number in it. I have never received an answer to any of my other emails so I started looking for your company on line. I see that I’m not the only unsatisfied customer. My money came out of my account right away with no problem there. But since then I haven’t heard a thing. No when I find a phone number no surprise you revamping your system to better help your customers. If you would please let me know what is going on.
It's sad that they have to stoop low enough to rip-off college students.
It's funny I found many sites with complaints about valore. I sent a book to them 32 days ago and they state it hasnt been delivered..they said I should have bought insurance. that was my mistake...I will never again sell to valore...from what i've read they are scammers
Hello Amanda,
Thank you for leaving your feedback regarding your order. I would like to assist you further. Can you please contact us at [protected] Monday through Friday 9AM-5PM PST. Or contact us at customerservice@valorebooks.com and we will gladly assist you.
Thanks,
Valorebooks
I am pissed that I can't find a working phone number for ValoreBooks.com I have books buy back and can't even contact them to see about my check being sent out yet...I am getting really irritated with this situation
The number does not even work! This may be a scam. I will report this company and post eveywhere about this matter!
thanks, I have spoken with a girl who refuse let me speak with a supervisor and then told me the supervisor is not available and clearly told her don't insult my intelligent and this company is a joke. I will not deal with them again and the should be reported to the FBI or the better business bureau or the attorney general office about this lousy business.
Hello Deirdre,
My name is Christina, and I work for ValoreBoosk.com. I sent an email message to you, but wanted to apologize again for all the inconvenience! I will be in touch within the next 24 hours with a resolution, but if you (or anyone else) would like to contact ValoreBooks.com in the meantime, our phone number is 1-888-VALORE-1.
Thank you,
Christina
ValoreBooks.com