Valleygirl Fashionswestfields-liverpool. incharge young asian lady = rude and intolerant.

I would like to express my experience as well as to point out the most awful and nasty costumer service I have ever experienced at ValleyGirl in Westfield - Liverpool. The girl in charge refused to provide her name but her physical description is Asian with a very arrogant and condensending attitude towards costumers.

She actually threw at me the bag with the items I bought at this shop. She raised her voice at me and embarrassed me in front of all the people waiting in line. She did not like the fact that I asked her for the price of an item twice as I have hearing disability. It is shocking to see such a little (in stature) woman with such huge despicable attitude and costumer service skills.

Shame on who ever run that shop because he/she does not know the kind of retail worker operate in the shop. I will never return again and I will spread my word towards many people as possible. I would not like any disable person to feel the same way this young lady made me feel by her treatment. It is not ethical or professional! I can't not believe she behave this way. I don't care she hates her job or if she had a bad day! Why did I have to pay for it?

As a costumer I went there to spend my money not to beg for anything. You can't provide a nasty service to costumers when they are the ones who actually lift up your sales, brand and reputation.

I hope anyone remind this young ladie that she is being pay not only to scan products and give change but also to represent the brand, provide a welcoming environment to clients of any colour, shape or appearance in order to guarantee their return to shop and to print a good concept of retailing experience at ValleyGirl.

Regards,
Unhappy costumer

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.