Axis Bank review: "dil se open" pathetic customer service
Reported blocking of payment channel of MC forex card and non-receipt of OTP of internet banking account through E-mail while on trip to USA. Grievance continued to remain unaddressed even after close follow-up for 38 days through 20+E-mails/Whattsapp messages/Phone calls from Branch team to NO to CNO amd CEO level. Standard response for the complaint was we will revert in 3 working days and every member issues a new service request for the same complaint.
STRONGLY RECOMMEND NOT TO DO ANY BANKING WITH AXIS BANK EVEN IF IT IS LAST BANK ON THE PLANET. MOVE YOUR ACCOUNTS TO OTHER BANKS IMMEDIATELY
Recommendation: MOVE YOUR ACCOUNTS TO OTHER BANKS IMMEDIATELY
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