Usps - Change - Address.com — deceptive tactics-huge overcharge
I performed a 'google' search to locate the postal website to complete a 'change of address' in order to have postal mail forwarded to a new location. I located a website, which was the very first website to come up on the search. When completing the change of address, I believed I was dealing directly with the U.S. Postal Service. When I reviewed the 'receipt' the following morning, I noted a $30.00 charge which is a huge overcharge to what the United States Post Office charges (they only charge $1.00). Going back to the website I noted that in 'very light, fine print' it states they they are not affiliated with the U.S. Post Office. Their tactics are deceptive to say the least. I notified my credit card company and they have removed the $30.00 charge from my account.
I also notified the deceptive website and here is their response:
We do understand your concern, however, it does state on our website that we are not the United States Post Office. You also agreed to the charges and our Terms and Conditions before you entered any credit card information online. We are a filing agency and we do in fact process your change of address in a physical form to the United States Post Office. We also provide you the ability to change your address for the next 3 months free of charge.
It does state in our Terms of Services, which you have read and agreed to prior to entering in any type of credit card information, that all sales are final once payment has been accepted and we start the process of your change of address request. This was stated in our terms and conditions that you agreed to before you filed with us.
Please refer to our Terms and Services at www.usps-change-address.com for more information.
Change of Address LLC
BEWARE OF THIS DECEPTIVE PROVIDER!!!