Ashley HomeStore reviews and complaints 2
View all 785 complaintsAshley HomeStore - Recliner sitting on it is very uncomfortable.
Bought a wide power recliner sept. 30th was delivered on the 17th of Oct. There refund policy online says I can return it. So we loaded it up to return and now they say no returns. This chair is like sitting on boards or concrete. The display was comfortable. Not paying for something I can't use. I also bought the warranty which I find out is no good either..
Ashley HomeStore - unethical behavior
I am so appalled by the "customer service" from your Lakeland office, the warehouse, and the customer care number. Hours spent on the phone being transferred around, hours in the store requesting answers. NO ONE will even attempt to pretend like they care or want to help. It's "not their problem" and send us to someone else who also says it's "not their problem". I have never experienced such a complete lack of ethics when dealing with a company. I understand that you are a huge company, and my 10, 000.00 is pennies to you. But guess what, that $10, 000 was a LOT for my husband and I. We were so excited about having our first real bedroom suit. And now we cant even look at our furniture (that we only have 1/2 of by the way) with out being infuriated. Unfortunately your employees do not live by your core values.
Latest Ashley HomeStore Reviews
Furniture delivery Uncomfortable mattress and not honoring comfort guarantee Good products, offensive practice customer service / over charge Never again purchasing an "extended warranty" from Ashley, possibly not anything else eitherGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!