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US Bank

US Bank review: Drive up window

D
Author of the review
5:10 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Today (Oct 27, 2023), I arrived the the US Bank, 18485 SW Farmington Rd., Aloha, OR 97007.
The drive up window was closed. It has been closed many times for the last 6 months or more. I used the bank 3 time in October & the drive up window was closed.
I'm handicapped & it's painful to pull my walker from the car & go indoors.
They are always polite & friendly but the window is closed.
Previously, there was a mechanism issue with the drive up window but that's been fixed.
Thank you.

Desired outcome: I'd appreciate a response.I'd appreciate a solution to this problem.

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