Ulta Beautyulta website online ordering

This review was posted by
a verified customer
Verified customer

On 11/23 I tried to order black Friday offers online. When it came time to check out, it would not accept four different forms of payment. I then applied for an Ulta card figuring the site can't reject it's own apporoved card and it did. I called customer service and they said that there was nothing they could do and that if I bought a prepaid Visa card that might work. Otherwise I should go to a store and wait in that incredibly long line and make the clerk place my online order. She said she couldn't do that because they were too busy. Look. It is deceptive practice to advertise specials you have no intention on selling online and forcing customers to go to a store. I see lots of consumer complaints whose experience was the same as mine. Something stinks here

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