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TweakBit
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14 complaints
12 resolved 2 unresolved
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A
10:07 am EDT
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TweakBit - i ask to stop deduct money and cancel the service several time

greetings

i have askd throw paddle, email to stop deduct money from my account and cancel this service several time but no action has been taken and when i compline tells my than they will contact you but no one contacting me and still keeping deduct money from my account 189.08 dirham.

[protected]@gmail.com
[protected]

please i need to cancel the the service and get my money back

waiting for your action and replay

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C
10:38 pm EDT
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TweakBit - Unauthorized credit card charge

I received a charge on my debit card of $37.38 from a company listed as Paddle Net for some computer soft ware that I never heard of and have never ordered. . .There is no such program on my computer - They must be a scam because there is no way listed on their web site to file a complaint or ask for a refund. They have no email address listed on their web page and no telephone number, however, since they appear to be located in Great Britain a telephone call would be a poor option anyway.

Desired outcome: I want a refund for unauthorized charge of $35.37 plus $35.00 for overdraft charge occurred as a result of false charge.

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J
7:23 am EDT
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January 28 2021 I was charged on my Mastercard for SHOPPING the amount of $36.29 Canadian. I don't know who these people are nor did I order anything from them or get anything from them. I would like this to be taken of please. The amount was already charged on my credit card which is in my name Jacques Hogue.

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K
2:21 pm EST
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TweakBit - Driver updater

We have had an unauthorized Subscription taken from our Paypal account of £34.96 GRP. we have checked our computer and can't find any notification of this renewal.
We would like this re-credited to our account and have have us removed from Tweakbit database so that no future unauthorized charges are taken from our paypal account.
Keith Murley
Murley solutions Ltd

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U
10:24 am EST
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TweakBit - Unauthorised debit card charges

I am writing this to express my concern about a recent incident I experienced. I have received two charges on my Debit Card; One is on 9th November 2020 (2.95$) and another is on 17th November 2020 (24.95$). On checking online for who this Company is I discovered it is a clean up computer software. I have checked on my computer and we don't have any programs installed/downloaded under that name.
I have never requested this software and do not wish to pay for it. Therefore can you please cancel my so called subscription and refund the amount of 27.9$
Thank you for taking the time to read my letter
Sincerely,
Uyen Nguyen
Contact me: [protected]@gmail.com

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1 comment
T
Feb 27, 2021 9:05 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I didn't get this and I need a refund please

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S
9:20 am EST
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Never had a thing to do with this network. Why are you charging my credit card and how did you get my CC number for $49.90?

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B
6:01 pm EDT
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TweakBit - Unknown debit to cheque account

Unauthorised debit to account. No transaction for purchase was approved by me. I have no idea who these people are. I have never done business with a firm from London. I don't buy products on line and this is not a credit card transaction indeed I don't have a credit card. How did someone in London get my cheque account details in the first place. Please organise a refund immediately.

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S
1:37 pm EDT
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TweakBit - Addebito ricorrente non autorizzato sulla carta di credito

Ho appena trovato un addebito sull'estratto conto della mia carta di credito, 29 marzo 2020 di euro 12, 98.
Controllando on line per chi è questa azienda ho scoperto che si tratta di un software di pulizia del computer. Ho controllato sul mio computer e non abbiamo alcun programma installato / scaricato con quel nome.
Non ho mai richiesto questo software e non desidero pagarlo. quindi puoi cancellare il mio cosiddetto abbonamento e rimborsare l'importo di euro 12, 98

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K
9:02 pm EDT
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TweakBit - Fraudulent Credit Card Charge

I just saw a charge of $49.90 on my credit card for "TweakBit PCRepairKit + FileRecovery + PCBooster TweakBit PCRepairKit + FileRecovery + PCBooster".

I did not order any new software nor want a subscription for any software from this company. I want this charged refunded and for TweakBit to never charge my card again. I do not use TweakBit.

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2:11 pm EST
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I just found the charge on my card statement. November 10, 2019 for PLN 109.95. After checking online who the company is, I discovered it was computer cleaning software. I checked on my computer and I do not have programs installed / downloaded under this name. I've never asked for this software and I don't want to pay for it. that's why you can cancel my so-called subscription and refund PLN 109.95.

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12:22 pm EDT
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TweakBit - wrong charge or fraud

The charge of US $39.95 appeared on my Business Platinum American Express card.

I have never asked for or subscribed to your services and I have never in my life used any Windows product.
I am going to dispute this charge now and ask you to remove both the charge and any confidential info you might have from your database for good.
Thank you
Alex Sitkovetsky
Beverly Hills, CA
USA
Card ending with xxx 43009

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4 comments
J
Feb 08, 2021 2:47 pm EST

I don't understand how these people can get the numbers for my for my credit card.

F
Mar 09, 2020 4:00 pm EDT

I have requested a refund to my credit card and immediate cancellation for unauthorized charge of $44.93. Difficulty with contacting due to a demand for additional fee, also to be another reoccurring fee monthly.

R
Dec 22, 2019 8:44 pm EST

You charged $69.95 on my credit card ending 8354 on 12/15/19 .That I don't remember ordering your service or what your service is all about.I want this canceled and a refund on my credit card.
Rose Brownlee
333 Beardsley Ave, #6
Bakersfield, ca, 93308
cherokeerose923@sbcglobal.net
[protected]
cell661-302-2091

R
Dec 22, 2019 8:47 pm EST

what is wrong with my spelling or why you can't except my complaint

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M
3:53 pm EDT
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I have just found two debits on my Business Credit Card Statement. 23rd March and 24th June 2019. Both amounts the same - £19.21. on checking on line for who this Company is I discovered it is a clean up computer software. I have checked on my computer and we dont have any programs installed/downloaded under that name. I have never requested this software...

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S
10:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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Featured review
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I did not knowingly subscribe to Tweakbit, I ordered these products for a single use, found that they were not able to do what they claimed, which made them unsuitable for the purpose for which they were purchased and deleted them after 3 days. I wish to cancel my ''supposed'' subscription immediately, I want no further contact from Tweakbit or any of their...

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I
1:26 am EDT
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Featured review
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I gave them $29.95 for the use of there software and I did not receive an order number or a key to install the other software's. I called this number [protected] and they could not fix my machine but wanted me to give them more money as much as 299.99dollars. And I refused. Several emails later and they said email [protected]@tweakbit.com and I will receive my...

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