Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Travel and Vacations Trip Central
Trip Central

Trip Central review: Terrible customer service

M
Author of the review
12:51 pm EST
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Booked and paid in full in June (?) for a vacation Jan 10-17th. Plane got cancelled on 17th and letter right from west jets say "If you booked through a third party:

If you booked with another airline or through a travel agent, online booking site, or corporate travel arranger, contact your provider directly to review your options."
So contact Trip central who basically shrugs it off and tells us to contact West Jet and they can do NOTHING for us.
so play the circle game of contact each other :(
Told them my luggage was part of my package and because flight was cancelled I had to pay $50 a bag for our luggage to get home and also paid extra to book specific seats but once flight was cancelled so was our request for those seats and we got assigned seats
That is apparently another thing I have to take up with West Jet on my own.
WHY book through a "Travel Agency" if they are going to do NOTHING to support you ?

Do NOT Recommend Trip Central for bookings

Recommendation: do NOT use Trip Central--they do NOT support you, when things go wrong

More
Send message
Copy link
Report
0 comments
Add a comment

More Trip Central reviews & complaints

Trip Central - Bait and Switch 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trip Central - Agent trickery, errors at the time of booking, bait and switch, website problems
Trip Central - agent I worked with did not get my sale!
Trip Central - Errors made at time of booking
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trip Central - Ticket booking by your agent
Trip Central - I am complaining about booking a direct flight from Ottawa which was changed to a connecting flight through Montreal.
Trip Central - Organized crime; offered me a inclusive vacation with flight to Cuba for only $58
Trip Central - Cayo coco pullman resort
Trip Central - Trip to Puerto Vallarta from Kelowna, BC from July 28 - August 04, 2022
Trip Central - sunwing and trip central
View all Trip Central reviews and complaints

  1. Trip Central Contacts

  2. Trip Central phone numbers
    +1 (800) 665-4981
    Click up if you have successfully reached Trip Central by calling +1 (800) 665-4981 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (800) 665-4981 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (800) 665-4981 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (800) 665-4981 phone number
    Customer Service
    +1 (416) 848-0964
    Click up if you have successfully reached Trip Central by calling +1 (416) 848-0964 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (416) 848-0964 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (416) 848-0964 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (416) 848-0964 phone number
    Greater Toronto Area
    +1 (705) 737-4333
    Click up if you have successfully reached Trip Central by calling +1 (705) 737-4333 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (705) 737-4333 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (705) 737-4333 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (705) 737-4333 phone number
    Barrie, ON
    +1 (905) 681-6263
    Click up if you have successfully reached Trip Central by calling +1 (905) 681-6263 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 681-6263 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 681-6263 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 681-6263 phone number
    Burlington, ON, Maple Mews
    +1 (905) 639-8747
    Click up if you have successfully reached Trip Central by calling +1 (905) 639-8747 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 639-8747 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 639-8747 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 639-8747 phone number
    Burlington, ON, Fairview
    +1 (905) 627-9271
    Click up if you have successfully reached Trip Central by calling +1 (905) 627-9271 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 627-9271 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 627-9271 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 627-9271 phone number
    Dundas, ON
    +1 (416) 253-1148
    Click up if you have successfully reached Trip Central by calling +1 (416) 253-1148 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (416) 253-1148 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (416) 253-1148 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (416) 253-1148 phone number
    Etobicoke, ON
    +1 (519) 763-2991
    Click up if you have successfully reached Trip Central by calling +1 (519) 763-2991 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (519) 763-2991 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (519) 763-2991 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (519) 763-2991 phone number
    Guelph, ON
    +1 (905) 575-7878
    Click up if you have successfully reached Trip Central by calling +1 (905) 575-7878 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 575-7878 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 575-7878 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 575-7878 phone number
    Hamilton, ON, Westcliffe Mall
    +1 (905) 387-2535
    Click up if you have successfully reached Trip Central by calling +1 (905) 387-2535 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 387-2535 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 387-2535 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 387-2535 phone number
    Hamilton, ON, Lime Ridge Mall
    +1 (905) 525-8686
    Click up if you have successfully reached Trip Central by calling +1 (905) 525-8686 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 525-8686 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 525-8686 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 525-8686 phone number
    Hamilton, ON, Jackson Square
    +1 (905) 566-4552
    Click up if you have successfully reached Trip Central by calling +1 (905) 566-4552 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 566-4552 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 566-4552 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 566-4552 phone number
    Mississauga, ON
    +1 (905) 338-1000
    Click up if you have successfully reached Trip Central by calling +1 (905) 338-1000 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 338-1000 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 338-1000 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 338-1000 phone number
    Oakville, ON
    +1 (519) 942-1143
    Click up if you have successfully reached Trip Central by calling +1 (519) 942-1143 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (519) 942-1143 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (519) 942-1143 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (519) 942-1143 phone number
    Orangeville, ON
    +1 (613) 723-9223
    Click up if you have successfully reached Trip Central by calling +1 (613) 723-9223 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (613) 723-9223 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (613) 723-9223 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (613) 723-9223 phone number
    Ottawa, ON, Carlingwood
    +1 (613) 747-2929
    Click up if you have successfully reached Trip Central by calling +1 (613) 747-2929 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (613) 747-2929 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (613) 747-2929 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (613) 747-2929 phone number
    Ottawa, ON, St Laurent Centre
    +1 (905) 883-1313
    Click up if you have successfully reached Trip Central by calling +1 (905) 883-1313 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 883-1313 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 883-1313 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 883-1313 phone number
    Richmond Hill, ON
    +1 (905) 938-1200
    Click up if you have successfully reached Trip Central by calling +1 (905) 938-1200 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 938-1200 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 938-1200 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 938-1200 phone number
    St. Catharines, ON
    +1 (905) 296-0017
    Click up if you have successfully reached Trip Central by calling +1 (905) 296-0017 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (905) 296-0017 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (905) 296-0017 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (905) 296-0017 phone number
    Stoney Creek, ON
    +1 (705) 522-1455
    Click up if you have successfully reached Trip Central by calling +1 (705) 522-1455 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (705) 522-1455 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (705) 522-1455 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (705) 522-1455 phone number
    Sudbury, ON
    +1 (416) 628-0817
    Click up if you have successfully reached Trip Central by calling +1 (416) 628-0817 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (416) 628-0817 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (416) 628-0817 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (416) 628-0817 phone number
    Toronto, ON
    +1 (519) 884-1060
    Click up if you have successfully reached Trip Central by calling +1 (519) 884-1060 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (519) 884-1060 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (519) 884-1060 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (519) 884-1060 phone number
    Waterloo, ON, Conestoga Mall
    +1 (519) 884-4770
    Click up if you have successfully reached Trip Central by calling +1 (519) 884-4770 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (519) 884-4770 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (519) 884-4770 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (519) 884-4770 phone number
    Waterloo, ON, Beechwood
    +1 (902) 835-7145
    Click up if you have successfully reached Trip Central by calling +1 (902) 835-7145 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (902) 835-7145 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (902) 835-7145 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (902) 835-7145 phone number
    Bedford, NS
    +1 (902) 469-7396
    Click up if you have successfully reached Trip Central by calling +1 (902) 469-7396 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (902) 469-7396 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (902) 469-7396 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (902) 469-7396 phone number
    Dartmouth, NS
    +1 (902) 765-2849
    Click up if you have successfully reached Trip Central by calling +1 (902) 765-2849 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (902) 765-2849 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (902) 765-2849 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (902) 765-2849 phone number
    Greenwood, NS
    +1 (902) 542-5626
    Click up if you have successfully reached Trip Central by calling +1 (902) 542-5626 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (902) 542-5626 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (902) 542-5626 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (902) 542-5626 phone number
    Wolfville, NB
    +1 (506) 854-5644
    Click up if you have successfully reached Trip Central by calling +1 (506) 854-5644 phone number 0 0 users reported that they have successfully reached Trip Central by calling +1 (506) 854-5644 phone number Click down if you have unsuccessfully reached Trip Central by calling +1 (506) 854-5644 phone number 0 0 users reported that they have UNsuccessfully reached Trip Central by calling +1 (506) 854-5644 phone number
    Moncton, NB
    More phone numbers
  3. Trip Central emails
  4. Trip Central address
    Hamilton City Centre, 77 James St N, Unit 230, Hamilton, Ontario, L8R2K3, Canada
  5. Trip Central social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 21, 2026
  7. View all Trip Central contacts
Trip Central Category
Trip Central is ranked 102 among 434 companies in the Travel and Vacations category
#100 TravelCenters of America TravelCenters of America #101 MyTrip MyTrip #102 Trip Central Trip Central #103 Royalton Luxury Hotels Royalton Luxury Hotels #104 Goway Travel Goway Travel
Trip Central Alternatives
Hotwire 521 reviews Monster Reservations Group 45 reviews Tours of Distinction 1 review Global Discovery Vacations 103 reviews Sports Avenue 5 reviews