The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
TravelSmart VIPcomplaint

H May 27, 2019 Review updated:

In 2018 we have been told that by signing the contract we are receiving 3 free weeks, which is not true
They said the point is enough for for booking which is not true
They said we are receiving 2 free weeks in where in the world which is not true
The said that the price will be cheaper then any other posted price which is not true
They said we can cancel any time which is nor true

We have been giving wrong information, we need to get out
We haven't receive anything
I want my money back
We have paid over then 5800 dollars

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Updated by Hanan hk · Sep 23, 2019

    I still haven’t get my money back, I haven’t used any thing of you want take whatever you think I have used and refund me the rest I have pairs over them 6k

Responses

  • Li
    Lisa Devayya Oct 23, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I do not believe that Travel Smart is trying to contact all these unhappy customers and none of them is responding.

    1 Votes

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