The complaint has been investigated and
resolved to the customer's satisfactionResolved Travelgenio — unable to contact customer service
resolved to the customer's satisfaction
I booked a return flight from Doha to Mumbai from Nov 4-14th but could not take it because of a death in the family and could not take the flight. I have been trying to call customer service from the UK-I get made to stay on the call for 20mins each time and then it gets cut, I never get to speak to a representative.
I urgently need advice from someone if I can get a refund from my ticket and can show a death certificate if required. My booking code is TUIGKZ
The complaint has been investigated and resolved to the customer's satisfaction.
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