Travelers Insuranceauto insurance

K Aug 13, 2018

Travelers insured driver responsibel for an accident that caused damage to 3 vehicles and a business sign. 10 months later and they still haven't paid claim. Contact at Travelers is either the biggest liar or most inept employee. She doesn't realize all of the victims talk with each other and continues to tell each of us she is waiting on info from others, when we have each provided the info they need. It is a serious game of don't pay and maybe they will go away. Had to hire my own attorney get them to do something productive. Once they started responding and my attorney backed away, they started stalling again. Unbelievably bad customer service and I wouldn't recommend them to anyone.

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