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2.0 1 Complaint
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TPD Express Complaints 1

ComplaintsBoard
W
1:49 am EST
Replied
TPD Express has left an official reply on this complaint.

TPD Express marijuana delivery

This company got real weird after I complained about another company on weedmaps (a paid shill/bendover for dealers).. so when I called they could only do order by email, they than would not give a window on my delivery time... and than they sent me poison/moldy weed... which gave several innocent people a lung infection, watch these clowns/chinese weed as not trustworthy or clean... I have medical proof Dr said their weed was the culprit... shameful, untrustworthy company with moldy weed TPD express.

Read full review of TPD Express and 8 comments
Update by W.S K.E
Mar 03, 2018 2:14 pm EST

I did 30 deals with TPD express! The day my bad weed showed up strangely they would not answer the phone but would honor my order by email...hmmmm!..now I think this has to do with a bad review I left on weedmaps about a low class place called green pot in whitby. My roommate and I both got sick and giving back money while blaming and barring a long time customer is 3rd world customer service...you guys suck!

Update by W.S K.E
Mar 03, 2018 2:10 pm EST

yeah you refunded me and blamed me and than barred me from buying again, we did 30 deals beforehand and I never complained but all of a sudden you pulled a fast one and didn't like the fact you can not bribe these guys like weedmaps..shameful!

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8 comments
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Charlotte Andrew
US
Mar 13, 2022 11:48 pm EDT

I absolutely love these guys! TPD Express has offered me top notch customer service, consistently. Any time I've ever had an issue, they have resolved in in a timely and efficient fashion all through e-mail! The delivery people communicate well with the customers, are polite and on time. I wish everyone offered customer service like them! I've been shopping with them since i discovered them just over a year ago, and i haven't looked back.

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Donald shawn
US
Jun 02, 2021 2:32 pm EDT

I have got a lot of failure from this site, couldn't get the product I ordered for till now, I recommend (ganja-estates. com) because the have never let me down so everyone should give them a try and see for yourself.

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dstar
CA
Sep 18, 2019 9:40 am EDT

I am not a shill and have used them for years as well. If they deliver me something and it is sub par they have exchanged for me no questions asked. Someone has a serious vendetta against this place but they have never did me wrong. Have I gotten a iffy batch here or there, sure but never mold and they always have worked with me. And WSKE call me a shill all you want I'll dummy you.

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TeardropCat
CA
Jul 05, 2019 11:01 pm EDT

These guys are great! Their prices have gone up a bit but they have always treated us amazing for the last two and a half years: same day delivery, always by 8 pm, easy etransfer, never been screwed over, they give us freebies all the time, easy to speak to- we have purchased approximately 10 grand off these guys and they have been so wonderful all along the way. Keep it up guys- honest to goodness best in the business!
Your fav married customers :)

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Author of the review
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W.S K.E
US
Jul 29, 2019 12:47 pm EDT

@teardropcat... obviously you are a paid shill as any registered user on tpd express can see the [censored]ty reviews on their bud... honest sites show their product before registering!... shame on you, crass shill!

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OntYYZ
US
Dec 12, 2018 11:28 am EST

A word of caution while dealing with TPD Express, do not email transfer them your money and do not agree for them to drop off the package in the mailbox. I've placed with them 9 separate orders for a total of $1, 400. It was very convenient, as the same day delivery was always done properly and I did not have to wait at home. Last time the driver delivered to a wrong mailbox, and instead of correcting the mistake and apologizing for it, they just said that they "were not responsible for missing packages when not delivered to a person". I ended up going to my neighbor's mailbox, which I was VERY uncomfortable doing, where i found the mis-delivered package. On top of that, the driver called me at midnight (!) and confirmed that he delivered to a wrong mailbox. No apologies for inconvenience either. So if you ever deal with TPD Express, make sure you pay cash upon delivery, otherwise you may be screwed, albeit unintentionally.

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DarkDank
US
Dec 01, 2018 5:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My experience has been great. Good product... Reasonable prices...same day delivery... Not sure about the above bad reviews but i think perhaps they have some jealous competitors... Both myself and everyone i have brought on to tpd has nothing but glowing reviews about them and their product.

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Author of the review
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W.S K.E
US
Jul 29, 2019 12:40 pm EDT
Replying to comment of DarkDank

@DarkDank the chinese shill bot, yup so my jealously threw these weasels off weedmaps?...sometimes the truth hurts, TPD express is a rip off with weak chin weed...look at the weed reviews on their site!...more expensive than OCS, shameful chins!

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Jjmcc1961
CA
Nov 29, 2018 2:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have never had a problem with their product or their delivery service. Quite the opposite. I’ve ordered over 25 times and every time my order is delivered within a 2 hour window. How great is that? I’ve enjoyed all their different strains, which arrive well packaged and fresh and a very generous count.
The delivery drivers are outstanding at delivering excellent customer service each and every time.
I’m sorry to hear that some customers are unhappy but this has not been my experience.

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Author of the review
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W.S K.E
US
Jul 29, 2019 12:44 pm EDT
Replying to comment of Jjmcc1961

@jjmcc1961... why lie man, are you a shill?... anybody can go on tpd website once registered (very sneaky chins) and see the [censored] reviews on their chin weed... super high prices and low quality = tpd express sucks!

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Shilo1877
CA
Nov 20, 2018 6:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This company is a joke. I’ve been waiting for a [censored]ing week and a half for their “next business day delivery”. Their response? Oops. Get bent. I have been spreading the word like wild fire

Is TPD Express Legit?

TPD Express earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TPD Express to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, TPD Express is known for their high standards and safety. If you're thinking about dealing with TPD Express, it's wise to check how they handle complaints.

A long registered date for tpdexpress.com can be seen as a positive aspect for TPD Express as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of TPD Express's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Tpdexpress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the tpdexpress.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Tpdexpress.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The tpdexpress.com may offer a niche product or service that is only of interest to a smaller audience.
  • TPD Express protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of TPD Express complaint handling

TPD Express reviews first appeared on Complaints Board on Jan 17, 2018. The latest review marijuana delivery was posted on Jan 17, 2018. TPD Express has an average consumer rating of 2 stars from 1 reviews. TPD Express has resolved 0 complaints.
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  1. TPD Express Contacts

  2. TPD Express phone numbers
    +1 (888) 406-8889
    +1 (888) 406-8889
    Click up if you have successfully reached TPD Express by calling +1 (888) 406-8889 phone number 0 0 users reported that they have successfully reached TPD Express by calling +1 (888) 406-8889 phone number Click down if you have unsuccessfully reached TPD Express by calling +1 (888) 406-8889 phone number 0 0 users reported that they have UNsuccessfully reached TPD Express by calling +1 (888) 406-8889 phone number
  3. TPD Express emails
  4. TPD Express address
    Toronto, Ontario, Canada
  5. TPD Express social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all TPD Express contacts
TPD Express Category
TPD Express is ranked 1065 among 1606 companies in the Online Shopping category

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