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TotalAV

TotalAV review: paid for online purchase.

45 comments
Author of the review
4:55 am UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

Product found unacceptable on scanning for malware as touted, and as it only scans with a Wi-Fi connection or ADSL installation.
Server 4G broadband applies.
Buyer request for cancellation are constantly met by bribing, coercion and hedging marketing techniques.
This application revamp does not apply to my needs.
It is cheap and inferior as other quality anti viral protection avails.

45 comments

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Jo Fipps
Norman, US
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Apr 14, 2024 5:47 am UTC

I did not authorize you to take a payment from my cash app and you have tried several times please stop they keep red flagging me

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Lyman Abbott
US
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Dec 14, 2025 10:45 pm UTC

They refused to refund my money! After only having made the purchase 2 hours earlier. They expected me to keep their service through the 30-day period of the purchase when they advertise a guaranteed refund! The transaction #[protected] was processed at 2:00pm and cancelation was made at approximately 4:00pm. Wasn't emailed confirmation of cancel.

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Rick Britton
US
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Dec 15, 2025 12:36 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Woke up this morning and checked my bank account. Found a transaction for $209.00 from TotalAv. I never ordered this product, never even signed up for the service but somehow they were able to get my bank information. Working with my bank to see what can be done, if anything.

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Carolyn Dulaney
US
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Jul 04, 2026 2:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I purchased Total AV, wasn't happy with it I uninstalled it they returned the purchase price. The problem is every time I try to get into a sight even if it's just to search for something it pops up and blocks it. Even after uninstalling it I still found it in programs, I deleted it, but it still popping up. Please help me get rid of it.

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Leo N.
US
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Jul 19, 2026 4:31 am UTC

Adding TotalAV to my pc slowed it down to a crawl. I chose not to renew and ever since I've been unable to stop their pop-ups from bombarding my computer even after uninstalling their software. They've somehow embedded their software into my system and I can't get rid of them!