Total Auto Protect’s earns a 1.0-star rating from 1 reviews and 8 complaints, showing that the majority of customers are dissatisfied with service plans.
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Runnnnnn don’t waste your time
I writing this review to save lives because during such a crucial time in our lives the last thing we need is to spend unnecessary money.
This company is a scam it’s llc is registered in Delaware no real address at all just two men working together scamming us out of our hard earned money..
Once it’s time to use your coverage that’s when you find out u been scammed they will deny your claim and blame the reason on the dealership. Like this company is a joke and I will post every day if I have to because I will not let this company scam another consumer…
They tried to deny my claim talking about preexisting damage I have proof I just purchased the car had an inspection done at the Maserati shop I paid cash for my car why would I buy a lemon just to buy a warranty to get stuff fixed are u crazy … long story short they try to tell me my car had preexisting damage I had the Maserati shop send in repoints proving my car had noo issues before I got the policy. I only had the car 2 weeks before I got the policy. My air stop working that when I realized I was scammed . Then they had the nerve to respond with legal action im ready to have my day in court because I’m going to demand this company take down all their fake reviews and to have their ip address block so the world could know this service sucks.
Recommendation: No
If you’re looking to do business with a company that’s honest has morals and integrity behind its name this is not the company. Their business is set up in Delaware in which , once this company rips you off of thousands of dollars and shut down you have no one to go after.
I purchased a car got an inspection from the Maserati dealer proving my car was good no preexisting damages other than my steering wheel and I got that fixed myself before I got the warranty that what made me get it because I was like wow these cars are expensive to fix.
But no big deal once my air conditioning went out I filed a claim and was treated like I was trying to scam them I just purchased the car remind you cash had the inspection done and thought I was good .
When it came time for me to use the warranty I realized this company was a ripped off they blamed everything on the dealership about to get this man fired until I put them on a 3 way and realized that , the guy at auto total protect were lying and willing to do and say anything to scam his way out of looking deceitful. He didn’t care about that man at the dealership all this company wanted to do is save face like they are now writing online threatening me with legal action for using my first amendment right speaking about my experience.
If you have a problem with my experience and truth why go online and defend yourself by using reverse psychology like my contract not breached like I don’t have proof that nothing was wrong with my vehicle before I purchased the contract .
Like I didn’t have to call at least 5 times to get a contract in case it came to me fighting this company in court . This company hid their personal assets by filing its llc in Delaware BIG red flag runnnnnnn.. proof my car was perfectly fine so I may have a counter claim for what they said online I’m telling the truth.
Total Auto Protect Complaints 8
Breakdown insurance auto
There's no phone number available on website, The old phone number no longer works as it belongs to another company, which has a voice recording informing callers, they don't answer emails, 7/1/2025 10:50 AM if in fact totalautoprotect.com is legitimate, how many complaints does it take to get The FCC and DOJ involved as they are conducting it seems scams across state lines?
Desired outcome: CONTACT PHONE NUMBER IF IT EVEN EXISTS OR EMAIL ADDRESS OR POSTAL ADDRESS, WANT TO CHECK END DATE OF PRESENT POLICY
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Extended auto warranty
Purchased warranty in 12/22 for $3500, In 2025 needed coverage for repairs $14000, They do not answer the phone for 2 hrs, then disconnect, same over several days. Complained to Cosumer protectio at Delaware dept. of Justice, They informed this company has no physical address I Delaware, Their listed address is a virtual internet address, I beleive they use to scam people. Beware this a total fraud company.
Read full review of Total Auto ProtectThey will not answer the phone
I paid them 2800 and have not been able to contact them since. my auto shop called them for a week the first time I needed my car for work so I paid over 600.00 for that repair. Now the second repair they have again called them for a week and I will have to pay them to replace ball joints and oil leak. Because the warranty I paid for will not answer the phone
Read full review of Total Auto ProtectIs Total Auto Protect Legit?
Total Auto Protect earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Totalautoprotect.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Totalautoprotect.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Totalautoprotect.com you are considering visiting, which is associated with Total Auto Protect, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for Total Auto Protect have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
However ComplaintsBoard has detected that:
- While Total Auto Protect has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Totalautoprotect.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The totalautoprotect.com may offer a niche product or service that is only of interest to a smaller audience.
- Total Auto Protect protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Vehicle service program
I paid $2,695.00 for coverage on my 2016 Lincoln MKZ on 8/8/2023. I have never submitted a claim until my check engine light came on and the vehicle started missing. I drove the vehicle to AutoTech Automotive Repair in Sonora, CA on 2/18/2025 and it was diagnosed to be a defective fuel infector. I started trying to contact Total Auto Protect on that date...
Read full review of Total Auto Protect and 1 commentCar aftermarket warranty
I purchased a warranty for my 2020 Mercedes and also a few months ago for my daughters 2021 Bronco sport. Combined both warranties cost me over $8,500. On October 3, 2024 I brought my car into the mercedes dealership for a leaking radiator which turned out to be a defective welded joint. After several calls to Total Auto Protect the dealer finally got a...
Read full review of Total Auto ProtectCancel my subscription on all accounts going forward
The company has never provided me any services on my car despite repeated inquiries for services.
I requested this company provide me comprehensive auto extended warranty and I paid up to $3,500. The service was supposed to be for servicing my BMW 320i. (2013).
They indicated that any or all part of the warranty can be refunded if I want to cancel. I put in an email that I wanted to cancel back in July and I never got any response. I have made repeated attempts to call them with no response.
I want my rebate for all monies that I have provided this company.
Claimed loss: $3,550
Desired outcome: I would like to have at least $2,500 credited back to my bank account I can not get ahold of the company,
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Not responding to refund request for over a year (2 separate policies)
I purchased a warranty from Total Auto Protect and cancelled within 30 days.with company and sales (Sam@totalautoprotect and 302-295-0229). He promise I have followed up with over 20 calls, numerous voice mails and emails. Now the calls won't even go to voice mail (is it a blocked number by them?). This is fraud on their part for not standing up to their...
Read full review of Total Auto Protect and 3 commentsTotal auto protect extended warranty: a disappointing experience
I recently invested a hefty sum of 9K in the extended warranty coverage offered by Total Auto Protect. Unfortunately, my experience with them has been far from satisfactory. I have faced multiple rejections of claims for normal extended warranty items without any proper reasons being given. This has caused me a great deal of stress and frustration.
To make matters worse, every time I have tried to communicate with their customer service team, I have found them to be lacking in understanding of the type of repair required. They also seem to have limited knowledge of repair parts, which has made the entire process even more difficult.
Based on my experience, I would strongly advise anyone considering Total Auto Protect to look for better warranty coverage from a reputable company. It is simply not worth wasting your time and money on a company that fails to deliver on its promises and causes unnecessary stress and inconvenience.
In conclusion, while Total Auto Protect may seem like a good option on paper, my personal experience has been far from satisfactory. I hope that my review will help others make an informed decision and avoid the same frustrations that I have faced.
This company runs a SCAM operation. They are NOT an extended warranty company for vehicles! I purchased a Premium policy in 2022 and now that I need their service that I paid for, they are not responsive AT ALL! I believe they are fraudalent! BEWARE. They should refund us and be held accountable for stealing people's money!
Do not use this company. They do not respond to phone
calls or emails. I purchased a 3 year warranty from them in 2023. Now I have a claim for an AC compressor on a Bentley Bentayga but they are completely un-contactable!
I now see multiple similar complaints. The company is clearly a scam, so please don’t use them, you will regret it.
ANYONE considering purchasing a warranty from TAP should RUN! This company is a complete scam and all the positive reviews are fake. Try to contact them yourself, you will not be able to get through! I have over $8,500 invested in warranties for myself and my 23 year old daughter. My car was in the shop for over a month with no response from TAP. I have contacted the attorney general, consumer affairs and a local news channel. If you have any luck getting through to them please let us know. My next move is to contact my credit card company for fraud and file a small claims lawsuit against them which they are required to show up in court. Don't stop trying, eventually we may be able to put them out of business and shut down their web site. it is all a scam. They do not stand behind their product and do not reply to their customers.
This company is a scam . Only 2 employees they never had any intention on repairing your car it was a scam from the start. They do not have the funds or resources to repair your car. This company don’t even have an office.
Overview of Total Auto Protect complaint handling
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Total Auto Protect Contacts
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Total Auto Protect phone numbers+1 (844) 438-1444+1 (844) 438-1444Click up if you have successfully reached Total Auto Protect by calling +1 (844) 438-1444 phone number 1 1 users reported that they have successfully reached Total Auto Protect by calling +1 (844) 438-1444 phone number Click down if you have unsuccessfully reached Total Auto Protect by calling +1 (844) 438-1444 phone number 4 4 users reported that they have UNsuccessfully reached Total Auto Protect by calling +1 (844) 438-1444 phone number
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Total Auto Protect emailsinfo@totalautoprotect.com99%Confidence score: 99%Support
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Total Auto Protect social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 07, 2025
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