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CB Computer Hardware Toshiba Complaints #102-121
Toshiba

Toshiba review: bdx2200ku

B
Author of the review
4:21 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I recently installed a BDX2200KU blu-ray disk player. It never worked right. I called Toshiba's support number. The guy said to power off the device, unplug it, wait 10 minutes, then try it again. While I was waiting the 10 minutes, the guy hung up on me. I called them back, and they gave me the same steps, plus said it was probably a bad HMDI cable. The problem was that after on pause for 10 minutes, it would power off, and the DVD would have to be started over. This happens with both blu-ray and regular DVD's. I don't think a bad HDMI cable would cause that. I called my AV guy, and his first question was "Why Toshiba?" I didn't buy the player, my daughter did. He's coming over this week to install a non-Toshiba blu-ray DVD player.

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  1. Toshiba Contacts

  2. Toshiba phone numbers
    +1 (800) 457-7777
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    United States
    133 070
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    Australia
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    Mexico
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    Japan
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    Canada
    +44 193 284 1600
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    United Kingdom
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    Austria
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    Benelux
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    Denmark
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    France
    +49 213 1524 0400
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    Germany
    +39 269 682 629
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    Italy
    +47 80 057 393
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    100%
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    Norway
    +34 916 60 6 700
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    100%
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    China
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    100%
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    India
    +62 212 929 2988
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    +60 322 875 802
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    +27 113 052 820
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    South Africa
    +82 234 844 334
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    Taiwan
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    Vietnam
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    UAE
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    Argentina
    +55 114 083 7900
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    Brazil
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  3. Toshiba emails
  4. Toshiba address
    1-1, Shibaura 1-chome, Minato-ku, 105-8001, Japan
  5. Toshiba social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Toshiba Category
Toshiba is ranked 27 among 202 companies in the Computer Hardware category
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