Toolsvilla

They have sent damaged product and when I raised complain they changed the policy and customer service representative was very rude, she don't have the idea how to deal with the customers, after my so many request of involve manager she does not do that and after some time they said time is over, I have raised complain on the same day of getting product, pathetic site with pathetic representative

फ्रेंच फ्राइज कटर आर्डर किया था उसका पेमेंट ऑनलाइन पेमेंट किया था वह पेमेंट सक्सेसफुल बता रहा है और मेरे यहां से कट चुका है और आर्डर नहीं हुआ है अभी तक नहीं पेमेंट मिला है और ना ही ऑर्डर हुआ है मुझे पैसे रिटर्न मिलने चाहिए

Bought a button making tool in the tollsvilla website and turned out that the dye provided along with the tool is not working properly ,,tried and spoiled almost al the buttons i had .wasted lot of hours. took it to the local shop for assistance and they too mentioned that its not working properly.. please respond quickly.. is there a return policy .its would be great if you could take it back .because it is of no use.. i dnt even get dyes localy. please respond quickly. i needed it urgently

please contact [protected]@gmail.com

Toolsvilla is a super cool website for all your tool needs and I gotta say, I was pretty impressed with the selection they have. My only complaint is that they take a while to get your order shipped out to you so don't get too antsy, just chillax and wait wait wait wait wait wait wait wait wait wait. But like, it's totally worth the wait because the tools you'll be getting are top-notch. I mean seriously, I got this electric drill from them and it's straight fire. I use it for all kinds of stuff like drilling holes in my wall for pictures and stuff and it works like a charm.

Anyways, back to the whole shipping thing. Even though it takes a hot second for them to send it out to you, their customer service is pretty solid and they keep you updated on what's going on with your order. Plus, once you get your tools, you'll be so stoked that you got them from Toolsvilla that all the waiting will be like a distant memory.

So yeah, if you're in the market for some sweet tools, check out Toolsvilla. They might take a little while to get your stuff shipped to you but trust me, it's totally worth it. You won't regret it, I promise!

Toolsvilla, man oh man, don't buy from this company. They're so unprofessional it'll make you head spin. They have no clue how to handle things like logistics and suppliers. And, their products, ah forget about it. Incomplete all the way. It's such a hassle to deal with them. Save yourself the headache and stay far away.

toolsvilla.com is not good for customer service. I got my order and it wasn't the same as what I ordered. Now they are not helping me with the return or refund. Very bad process. Don't order from them.

I wanna tell you guys about the online store Toolsvilla. I thought I found a decent oil press machine on their website, but when I got it, the description they gave was completely false! And when I tried to return it, they wouldn't even take it back. Don't even bother with this company, you'll just waste your time and money like I did. If you don't believe me, you can reach out to me at ***987 and I can show you proof.

So, I bought a Nescafe Automatic machine from Toolsvilla, but unfortunately, I ended up receiving a "NESCOFE" machine. Yes, you read that right - it was not the product that I ordered. It was a bit frustrating, to say the least. I mean, I was looking forward to my new coffee machine and then I received this duplicate item. I wondered, how did they mix this up?
Anyway, I contacted their customer service team and they were pretty responsive. I had to provide them with some proof of my order and the product that I had received, which was a bit of a hassle, but I understand that they need to verify these things. After a few days, they emailed me back with an apology and asked me to send the wrong product back to them.
Now, here's the thing. I was a bit worried about the return process because, let's face it, who likes to deal with returns? But, to my surprise, it was actually pretty smooth. I shipped the product back to them and they refunded me the full amount within a week. It was hassle-free.
All in all, even though they made a mistake, I really appreciate how they handled the situation. Their customer support team was professional and prompt, which made the whole experience a lot better. I might just give them another chance in the future.