Toolsvilla’s earns a 1.0-star rating from 1 reviews and 8 complaints, showing that the majority of customers are dissatisfied with purchases.
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Fraud site
They have sent damaged product and when I raised complain they changed the policy and customer service representative was very rude, she don't have the idea how to deal with the customers, after my so many request of involve manager she does not do that and after some time they said time is over, I have raised complain on the same day of getting product, pathetic site with pathetic representative
Toolsvilla Complaints 8
Brush cutter order id gs11527585
I had received one Brush Cutter on 23rd December 2024 vide order No.ID.GS11527585 wherein Adapter is not in working condition. Hence I could not be able to recharge the battery. In this regard I had given more than 5 complaints the defects pointed is not yet rectified. On 28.12.2024 I was promised through cell No.[protected] that spare adapter will be sent...
Read full review of ToolsvillaFrench fries cutter blade set
फ्रेंच फ्राइज कटर आर्डर किया था उसका पेमेंट ऑनलाइन पेमेंट किया था वह पेमेंट सक्सेसफुल बता रहा है और मेरे यहां से कट चुका है और आर्डर नहीं हुआ है अभी तक नहीं पेमेंट मिला है और ना ही ऑर्डर हुआ है मुझे पैसे रिटर्न मिलने चाहिए
Desired outcome: उदय माली
Made in India Multi Purpose Button Press Machine
Bought a button making tool in the tollsvilla website and turned out that the dye provided along with the tool is not working properly ,,tried and spoiled almost al the buttons i had .wasted lot of hours. took it to the local shop for assistance and they too mentioned that its not working properly.. please respond quickly.. is there a return policy .its would be great if you could take it back .because it is of no use.. i dnt even get dyes localy. please respond quickly. i needed it urgently
please contact [protected]@gmail.com
Desired outcome: please return and refund
Is Toolsvilla Legit?
Toolsvilla earns a trustworthiness rating of 31%
Be careful. Check reviews and watch out for issues before dealing with Toolsvilla.
Toolsvilla protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We conducted a search on social media and found several negative reviews related to Toolsvilla. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- Toolsvilla.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Toolsvilla.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Toolsvilla.com you are considering visiting, which is associated with Toolsvilla, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- Toolsvilla website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Toolsvilla: A Top-Notch Selection of Tools, Despite a Slow Shipping Process
Toolsvilla is a super cool website for all your tool needs and I gotta say, I was pretty impressed with the selection they have. My only complaint is that they take a while to get your order shipped out to you so don't get too antsy, just chillax and wait wait wait wait wait wait wait wait wait wait. But like, it's totally worth the wait because the tools you'll be getting are top-notch. I mean seriously, I got this electric drill from them and it's straight fire. I use it for all kinds of stuff like drilling holes in my wall for pictures and stuff and it works like a charm.
Anyways, back to the whole shipping thing. Even though it takes a hot second for them to send it out to you, their customer service is pretty solid and they keep you updated on what's going on with your order. Plus, once you get your tools, you'll be so stoked that you got them from Toolsvilla that all the waiting will be like a distant memory.
So yeah, if you're in the market for some sweet tools, check out Toolsvilla. They might take a little while to get your stuff shipped to you but trust me, it's totally worth it. You won't regret it, I promise!
Stay Away from Toolsvilla: Unprofessional Company with Incomplete Products and Poor Logistics
Toolsvilla, man oh man, don't buy from this company. They're so unprofessional it'll make you head spin. They have no clue how to handle things like logistics and suppliers. And, their products, ah forget about it. Incomplete all the way. It's such a hassle to deal with them. Save yourself the headache and stay far away.
Poor Customer Service Experience with toolsvilla.com - Avoid Placing Order!
toolsvilla.com is not good for customer service. I got my order and it wasn't the same as what I ordered. Now they are not helping me with the return or refund. Very bad process. Don't order from them.
Warning: False Product Descriptions and No Returns - My Experience with Toolsvilla
I wanna tell you guys about the online store Toolsvilla. I thought I found a decent oil press machine on their website, but when I got it, the description they gave was completely false! And when I tried to return it, they wouldn't even take it back. Don't even bother with this company, you'll just waste your time and money like I did. If you don't believe me, you can reach out to me at ***987 and I can show you proof.
Efficient Customer Service: My Experience with Toolsvilla
So, I bought a Nescafe Automatic machine from Toolsvilla, but unfortunately, I ended up receiving a "NESCOFE" machine. Yes, you read that right - it was not the product that I ordered. It was a bit frustrating, to say the least. I mean, I was looking forward to my new coffee machine and then I received this duplicate item. I wondered, how did they mix this up?
Anyway, I contacted their customer service team and they were pretty responsive. I had to provide them with some proof of my order and the product that I had received, which was a bit of a hassle, but I understand that they need to verify these things. After a few days, they emailed me back with an apology and asked me to send the wrong product back to them.
Now, here's the thing. I was a bit worried about the return process because, let's face it, who likes to deal with returns? But, to my surprise, it was actually pretty smooth. I shipped the product back to them and they refunded me the full amount within a week. It was hassle-free.
All in all, even though they made a mistake, I really appreciate how they handled the situation. Their customer support team was professional and prompt, which made the whole experience a lot better. I might just give them another chance in the future.
Overview of Toolsvilla complaint handling
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Toolsvilla Contacts
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Toolsvilla phone numbers+1 03436610100+1 03436610100Click up if you have successfully reached Toolsvilla by calling +1 03436610100 phone number 1 1 users reported that they have successfully reached Toolsvilla by calling +1 03436610100 phone number Click down if you have unsuccessfully reached Toolsvilla by calling +1 03436610100 phone number 0 0 users reported that they have UNsuccessfully reached Toolsvilla by calling +1 03436610100 phone number
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Toolsvilla emailssupport@toolsvilla.com99%Confidence score: 99%Support
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Toolsvilla social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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