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Craftsman Complaints & Reviews

Craftsman — won't run

Craftsmancmxgaamr27bl leaf blower bought 6-2-19 from Lowe's store # 2514. The primer bulb leaked gas everywhere, the pull cord...

Craftsman — 12" compound miter saw

In September last year I purchased a Craftsman 12" Compound miter saw from Sears in Everett. In August the guard...

Building, Construction  · Sep 27, 2019

Craftsman — 20v impact drill with charger and 2 batteries. brand new!!

CraftsmanI was gifted a brand new craftsman impact drill for christmas this past season 2018. I had just recently found the need...

Building, Construction  · Mar 18, 2019

Craftsman — no repair parts available

I have a Craftsman tool box that is only about five years old and I need a drawer slide. Sears Parts Direct told me that...

Cars, Parts & Vehicles  · Dec 27, 2018

Sears Craftsman Lawn Tractor — lawn tractor

Purchase a new lawn tractor in ~2014 and the transaxle failed about a year later. Sears replaced the transaxle system ~...

Home & Garden  · Jun 18, 2018

Garage Door Opener - Craftsman — warranty issue

Sears warranty for Garage Door Opener(GDO) motor is 10 years and agreed by Sears. I have been facing motor issue since...

Craftsman Tractor — craftsman tractor

Since we bought the tractor the buttery not keep the electric, every time I used we have to change the buttery, I bought...

Sears Craftsman — warranty or repair service

Monday, August 29, 2016 October of 2015 I purchased a Craftsman cordless screwdriver from K Mart of Selinsgrove, Pennsylvania to...

Craftsman Sears — Bad customer service

Tried returning a chainsaw that did not work, for an 80yr old women. Was giving a total run around because i did not...

Craftsman Blower — Shear pins failure

Remembering the past year's hurdles. My craftsman 247.88755 snow thrower has less than 25 hrs of use. One of last...

Craftsman — won't stand behind warranty

I tried to take back my broken allen wrench that was a craftsman lifetime warranty they said they did not have it and...

Sears Craftsman Lawnmower — poor customer service 1-800-4-my-home

Never buy a product from SEARS. 1-800-4-MY-HOME has to have one of the worst issue logging system to date. Let us look...

Craftsman Lawn Tractor — battery discharges when running

original lawn tractor was replaced after several appointments were missed, an additional 1 year warranty was offered for...

Craftsman T1400 Lawn Tractor — Warranty Service

Caveat Emptor - For five days I have been trying to schedule a warranty repair visit with SEARS to address a problem...

[Resolved] Craftsman Pressure washer (Mod# 580752060) — Repaired item returned with same problem

PRESSURE WASHER LOG <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> 6/15/2007 –...

Craftsman String Mower — Return policy and customer service

My experience with the McMinnville Sears store has been FAR less than stellar! on 04/13/2014 I purchased a Craftsman...

Sears Craftsman Rotary Lawn Mower — lawn mower leaking gas, not running

Lawn mower purchased 3-2012. Lawn mower was running poorly, I replaced the spark plug and some improvement. Lawn mower...

Craftsman 420cc 42” 7-Speed LT1500 Non CA — sears

On February 28th I had purchased a Craftsman 420cc 42” 7-Speed LT1500 Non CA. Several days later on March 4th it...

Craftsman 5hp 22 Inch Snow Thrower — The bracket that holds down the cables is made of plastic and keeps breaking

I bought the Craftsman 5hp Snow Thrower Model # 247.887000 a couple of years ago and had problems with it since. The...

Craftsman lawn mower — Won't honour their advertisement

Saw Sears Outlet Store advertisement for "DOOR CRASHER DEALS" to be held on Boxing Day, December 26, 2012. Attended the...

CRAFTSMAN CLADDING — Giving Craftsman Cladding my business is the biggest mistake I have ever made in my entire life

If you want cowboys, you have come to the right company. I had the great misfortune to employ this company to replace my...

Craftsman — What a waste of money and product

I own a Craftsman set including a cordless drill, trim saw, reciprocating saw and fluorscent light with chargers. My...

[Resolved] Sears #1318 / Craftsman Buffer — rude and unfriendly customer service

My name is Misty Waldon, I received a lot of tools for Christmas, one of these items was a craftsman 2.4 hp...

Craftsman winter coat — zipper

My wife had bought me a new craftsman winter coat and it has a zipper that works both ways it is very hard to get the...

Craftsman lawn tractor model 917.289720 — tractor seat

i bought an new yellow and black professional garden tractor 48 inch cut and when the store delivered it I looked ti...

Craftsman — Customer Service

On 8/30/11 12:49 pm I went to Sears (parts & repair), 3555-1 St. Johns Bluff Rd. Jacksonville, FL, to buy a replacement...

Sears Craftsman Miter Saw — broken guard

Sears Craftsman Miter SawI bought a power miter saw from them and the guard was defective. The saw sat on a table and one day when I went to use...

Craftsman — quality

I have been a customer of Sears for most of my adult life. I am 63 years old and have enjoyed your products a number of...

Craftsman Riding Lawn Mower — Customer Service

I purchased a Craftsman Professional series riding lawnmower in July of 2008. I may of 2011 i noticed there was a...

Craftsman Lawn Tractor — Delay in Repairs

On April 18, 2011, our Craftsman riding mower broke down. We contacted Sears and was told that repairs were covered...

[Resolved] Sears Craftsman Lawn Mower — false advertising for warranty

I purchased a $400+ gas push mower, with key start from Sears and 2 weeks later received mail soliciting that I could...

Craftsman Snowthrower 24788770 — snowblower repair

This winter I went to Sears (Lindenhurst) to replace a spark plug for the above mentioned snow thrower. I gave the...

Craftsman Leaf Blower — Equipment dissapearing

I took my leaf blower in for repair to Sears. I was told that it would take 10 days. Two months later a lady called and...

Sears / Craftsman Lawnmower — repair of lawnmower

In September 2008 I purchased a craftsman 625 series lawnmower serial#072408M021169 from Sears. Since then I have taken...

Craftsman — Watch out! Warranty on Lawn and Garden tools has changed!

FYI The Craftsman "lifetime warranty" has been lifted on new tools like: shovels, rakes etc. which have a wooden...

Sears / Craftsman — lawn mower lemon

I bought a lawn mower in 6/2007. It was in the shop 3 times under warranty for the same thing. The front drive did not...

Craftsman — There seems to be a poor and inconsistent product quality of tools under &Craftsman& brand name

There seems to be a poor and inconsistent product quality of tools under "Craftsman" brand name. The store management...

Craftsman — New saws don't hold up as well as your older saws do

My complaint is that your new saws don't hold up as well as your older saws do. Last year around this time we...

Craftsman Riding Tractor — Replacement Parts

I have a 5 year old tractor which has a plow to remove the snow. The engine transaxle belt broke. I went to sears in...

Sears Craftsman Snow Shovel — employees lying about no warranty

My father bought Craftsman hand tools because he said they were a good value. I continue the tradition despite having to...