22/06/2017 10:06:42(this time is given on my order section) I ordered a drone on 22/06/17.Recently i have got to know that importing drone in India is completely banned.So I immediately emailed them my problem but they are not responding.I just want that they cancel my order and refund me...

Tomtop spend their energy in sales not in aftersales I bought a telephone broken after two weeks we have to sent it at our expenses fro Hamburg Germany and its away for months already no news no money back no refund for expenses most terrible online experience for me ever. We follow up all...

I have received the adjustable glasses and am totally dissatisfied. They are completely useless because the viewing area has different focusing areas through the plastic material, making it impossible to use for either distance or near viewing. In addition as one moves ones head even in...

Dear sir/madam, I brought this andoer digital camera with order no B 17E19X5659-F65H6H last May 18 2017 & it was delivered to my less than a week. The problem is when I charge it there's no light indicator ( in manual it states that when it is on charging the red light are on. And when it...

Tomtop.com Order No.: BN17F08P3456-E62YJZ e-mail chrism04401@yahoo.com Ordered the MJX Bugs 3 drone. Order has been processing since the 8th of this month. No response from e-mails, no response from phone calls, no response from Facebook messenger, no response from live chat. I am...

I have purchased a Skytech TK110HW Wifi FPV Foldable Quadcopter-RTF + Spare battery + Spare guard / landing gear / propeller combo set, Order No. BN17F09G5916-9E0DSZ on 2017-06-09, but until now your website shows the order is still under process. My repeated mails too have been...

1. Order No.: AN17E16I2108-TEJA2WOrder date: 2017-05-16 09:21:08 (Free Shipping) This order was on hold for more than 25 days, initially TomTop ask for shipping charge due over weight $3.5. I agreed and directed payment via PayPal, but still on Hold, then I have sent several mails, but no...

Please help! I have sent several emails and left 2 voicemail messages. I also called again today, someone actually picked up and then hung up without saying a word. So far, as my first purchase with tomtop, I am very unhappy with the lack of customer service! I ordered the hubsan h501s x4...

I received my RC car after almost a month after paying for it. I charged it fully immediately, then starting playing with. Within 5 minutes, it will no longer go forward. It steers and goes backwards but no forward. So I revered leads on motor from speed control, and it will only go...

I bought the drone MJX X101 Original on April 7th 2017 on the webpage http://www.tomtop.com/airplane-toys-1173/p-rm4614us.html I received it 2 weks after (April 25th 2017) in FRANCE (on the city of BORDEAUX). After three uses during which they had no problems (no crash ...), on May 25th 2017...

After I received the unit I fitted the next weekend as I had to buy a fitting unit and frame as the MP-262 is small than the ford transit cud radio player. A few days later I put some mp3 songs on a sub and after player 3 songs it turned is self off, so I tried again and the same result. I...

I have purchased a phone from TomTop and it arrived with cracked screen. When I contacted TomTop they kindly offered me a replacement and I agreed. I wanted to get a refund, but their rep said that it was impossible, so the only possible thing for me was a replacement. I sent the phone...

I have ordered 2 fidget spinners 20 days ago and I don't know anything about they First order Bn17e11e3651-e0dv5t Second order Bn17e11e3151-akzu6h Resolve because I spend my money and I don't receive my spinners In the website I have read that in 20 days they will be at my home but they...

Sir, I ordered finger Spinner on 9/05/2017 and the product order number is BN17E09R0833-N991WY and it is not delivered at my place within time given by tomtop and I have not got any information or details of tracking of product in my registered mobile number.. sir I request you to solve the...

I wanted to get a refund for an item I ordered through TomTop.com. At first I was excited to received my item but the day after I ordered it, I was asked to send a picture of my credit card(both sides) showing the first four and last 4 numbers of my card. I found this suspicious and...

Dear Sir Hello My name: Mali Nimesh I had done a few days of online Violin Bau, but I am not yet ready my father or daughter. I did an encore on this date: Shipped Date: 04/9/2017 4:01 PM Please complete my document. Sir you can see my oder number below Order Number: AN17D09I5219-P5SANW Track...

Hellow there! My mothers credit card which is also connected to mine card(via paypal) was stolen in the last 5 days Now i see this order in my name since i got the email and i was like what... So i want to make a refund on this product and the money was already paid. So you can keep the...

I bought a dress and a bag from TomTop and received only back. First of all I want to complain about not receiving my dress, and the second thing is that my bag arrived in a terrible condition. I contacted TomTop and asked for a full refund. They said that I can get a refund only after they...

I ordered a Fidget spinner over a month ago, product said it would be here in 10-20 business days and it is past that now. Could have got this for a bit more but a lot faster but thought I'd try this site. My email is c-locke@hotmail.com, I have an account on the TomTop site if you need...

I bought 6 WiFi controlled Robots from them on 2017/05/12. According to the shipping it will take 3 - 6 business days to get to South Africa. Order Number: RAN17E12M3124-0L4WV6 Payment was done and confirmed same day. Order was only processed on 2017/05/18, 4 Business days later. On the...