SUBMIT A COMPLAINT

TomTop Group Complaints & Reviews

Tomtop Group — aftersales een receiving a defect product

I have purchased a is9 "airpods" headset. One of the two earpieces is defect. There is hardly any sound coming and the...

Consumer Electronics  · Sep 04, 2019

Tomtop Group — h19867eu - portable heater

Tomtop GroupPlug pin is broken. May be during shipping. No response from support. Product is unusable state. Please refund and take...

Appliances  · Aug 15, 2019

Tomtop Group — rc car

In April I purchase a RC car for 120.00 when I finally got the car and took out the box. Come find it doesn't work. I...

Cars, Parts & Vehicles  · Jul 27, 2019

Tomtop Group — order number [protected]-[protected]-zptc

On February 22 I ordered a water proof case for my camera and TomTop charged my PayPal account $210.21. TomTop sent me...

Online Shopping  · Jul 07, 2019

Tomtop Group — 30 led solar motion lights

30 LED Solar Motion Lights I bought 6 Solar Motion Lights from Tomtop, Order AA18K08X5412-EF8I06 andAA18J17M2842-4VP3EB, One...

Online Shopping  · May 04, 2019

TomTop — video slider

I was shocked when I opened my account to discover an item that I did not order listed under my name. For the past two...

5 comments Consumer Electronics  · Apr 16, 2019

Tomtop Group — misleading address on ebay

I chose the nearest retailer for a cutoff switch on the 16th of march, and expected the switch in about 2 or 3 day...

1 comments Online Scams  · Mar 30, 2019

Tomtop Group — my product not delivered

I bought a product order no. BN18I16E5318-7GSJRN and order date 16-09-2018. Still product not deliverd and no money refund

Entertainment  · Feb 25, 2019

Tomtop Group — product not delivered

I made a purchase in September 2018, at TOMTOP. The product was never delivered to me. The consumer service responded...

Retail Stores  · Feb 20, 2019

Tomtop Group — aa18k23l4633-v02mwu

My order number is AA18K23L4633-V02MWU. And it was written 10 to 20 business day. Still I did not receive this product...

Inheritance Scams  · Feb 14, 2019

Tomtop Group — they tried to avoid canceling my order, lied several times, and are trying to bribe me re reviews

Tomtop GroupOriginal Review (updates are at bottom) --------------------------------------------------- Fortunately, I used Paypal. I...

Consumer Electronics  · Jan 22, 2019

Tomtop Group — the product that I received is not what I wanted

Order number No.BA18K30E2423-5F96R8 This is the order number of what I ordered so I hope it helps you understand what the...

Entertainment  · Jan 12, 2019

Tomtop Group — mobile phone

Tomtop Groupbuying a mobile from you was the worst experience ever, the phone stopped working after a month, I returned it to you...

1 comments Online Shopping  · Dec 24, 2018

Tomtop Group — par 12 uv light

Tomtop GroupI have ordered 6 UV par 12 lights, and 4 orders arrived correctly except the last two came in the same box, except the...

1 comments Consumer Electronics  · Dec 20, 2018

Tomtop Group — xiaomi deerma vacuum cleaner with belt handheld

This company steal custumers since so long time! Incredible!!! Never shop here!!! Warning!! Bandit!!! Arnaque!! Fuyez!!...

Appliances  · Dec 13, 2018

Tomtop Group — refund process

Hello, I ordered 3 smoke alarms back in August 2018, order number " No.[protected]-[protected]-ZPT  SKU :  S1960. I had...

Consumer Electronics  · Dec 04, 2018

Tomtoptechn 402 935 7733 — luminess airbrush system

I received package from wn shipping co 475 doughty blvd, inwood, new york 11096. No invoice in package. air brush system doe...

Health & Beauty  · Dec 02, 2018

Tomtop Group — adding extra costs after ordering

Ordered something, paid and then get an email the next day saying that if I want the item I ordered and paid for, it...

Consumer Electronics  · Nov 08, 2018

Tomtop Group — product and/or reimburse not received

Tomtop GroupI've bought a camera (GoPro) at 20 NOV 2017. Since then, i've bem contacted the delivery service from my country to know...

Digital Cameras  · Oct 31, 2018

Tomtop Group — zeblaze plug

Tomtop GroupBought Zeblaze plug from Toptop along with 2 more generic bands. Arrived with function like heartrate not working. Other 2...

Online Shopping  · Oct 28, 2018

[Resolved] Tomtop Group — xiaomi m365

Hi, I ordered xiaomi m365 from tomtop website-germany warehouse .I used my visa web prepaid card and it draw funds from...

1 comments Credit Cards  · Oct 23, 2018

Tomtop Group — solar animal deterrent

stay away from this company they will not refund for a FAULTY item. They just take you money and dont care I will never buy...

Online Shopping  · Oct 06, 2018

Tomtop Group — solar animal deterrent

iTEM WAS RECEIVED FAULTY, , BUT TOPTOP REFUSE TO MAKE REFUND transaction number was 1XR6450987474684S I have sent many...

Online Shopping  · Oct 05, 2018

TomTop — order no.: an18g18k3616-5v3bmx order date: [protected]:36:16total: rs793.62

TomTop I placed an order for TPA3116D2 50W*2+100W 2.1 Channel Digital Subwoofer Power Amplifier Board, and you promised to ship...

Online Shopping  · Sep 24, 2018

Tomtop Group — dashcam no longer working - less than 12 months old

This item was delivered under a year ago and worked fine for nearly 11 months. Then it stopped working and...

Digital Cameras  · Sep 23, 2018

Tomtop Group — the reusable straw oder

hi! i'm hannah gundel. i ordered a reusable straw yesterday and i realized that the shipping address was wrong and i...

Rocky Point Other  · Sep 21, 2018

TomTop — order placed. and paid for.20th august

Hi placed anpaid for product below on 20th August, however have not received any response. Please advise what i...

1 comments Mobile & Cell Phones  · Sep 07, 2018

Tomtop Group — intelligent doorbell

Complaint made 17 07 2018 To: [protected]@tomtop.com I returned a door bell (order #[protected]-76101072ZPTC ) to...

Ancaster Bad Business Partners  · Sep 02, 2018

Tomtop Group — tv antenna

ordered in your tomtop tv hd anteena before 3 months back the date is june 02 2018 but the order doesn't recieved the...

Consumer Electronics  · Sep 02, 2018

Tomtop Group — non delivery of order no. no. an18h04l2822-hlhpfs

Ihad ordered a sensor on 04-08-18, which shows as depatched, but has not been delivered. My subsequent orders have been...

Consumer Electronics  · Sep 01, 2018

TomTop — my order of thanos toy

TomTop Two months are over and order placed from [protected]@rediffmail.com for toy ' Thanos' is not been delivered...

Software & Games  · Aug 30, 2018

Tomtop Group — kkmoon 7" bt stereo

I bought a Kkmoon 7" Blue tooth stereo in June fitted it about a month later I found that the reception was very poor...

Tomtop Group — online shopping

Tomtop GroupI ordered a new phone 2 months ago and still no phone. I emailed a month ago to find out my order wasn't even sent and wa...

Mobile & Cell Phones  · Aug 29, 2018

Tomtop Group — order not yet received. order number an18f08g3058-95n8zp

I placed an order for a 42 piece professional domestic sewing machine presser foot set on the 08 of June 2018. I have...

Online Scams  · Aug 29, 2018

Tomtop Group — dining room chair covers undelivered

I ordered dining room chair covers from Tomtop and the service and way i have been dealt with is unacceptable. I have not...

Furniture  · Aug 27, 2018

Tomtop Group — ordered some stuff

Hi I placed an order with tomtop and were helpful at first, then they posted my order but it got delivered somewhere in...

TV, Music & Video  · Aug 25, 2018

Tomtop Group — ripoff

ordered a Swiss Gear Bagpack but on opening the packaging the bagpack had a disgusting smell both outside and inside all...

Other  · Aug 21, 2018

Tomtop Group — nail practice hand

Tomtop GroupI recently checked my email and saw my item order had been canceled after ive already paid ! 21.89 exact was taken out...

Credit Cards  · Aug 18, 2018

Tomtop Group — customer service

Costumer Service does not reply and my time is 2 months late. A real nightmare. This is the worst experience I ever had...

Mobile & Cell Phones  · Aug 16, 2018

Tomtop Group — gimbal wg2

Tomtop GroupThis Gimbal broke and they agreed that if I sent it back they would return the package fixed, now that I have sent it...

Consumer Electronics  · Aug 15, 2018