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TomTop Group Customer Care Service

Tomtop Group Ltd.

14273 Don Julian Rd City Industry CA
City of Industry
United States - 91746-3037

Customer Support Phone Numbers


TomTop Group Complaints & Reviews

Tomtop Group / Charges

setrem691954 on Mar 21, 2017
Why was the money taken out in your name when I ordered from CAFAGO CO. $93.93 NOW CAFAGO is having a problem. And im out the money, please advise its in your name ... bank and pay pal on advise... i have sent a photo of bank statement .3/8/2017 now CAFAGO wants a picture of my credit card...

Tomtop Group / I am complaining about the jjrc drone

Maddy Euson on Mar 17, 2017
I receive the JJRC selfie Drone Thursday but I did not have the time to take it out. Because I was busy with work so today I finally take it out to try it but it wouldn't not work on any of my phones, and both of my phones or Samsung galaxy and none of the apps for the drone works on both...

Tomtop Group / diy co2 generator system kit with pressure gauge safety valve air flow adjuster aquarium accessory fish tank plant necessity

Khizar Ahmed on Mar 16, 2017
Order no: an17c13p4314-04kxl1 Order placed date: 2017-03-13 04:43:14 But tomtop not a dispached or confirmed my payment but my amount is already debited I have already pay all the amount but on the website written pay processing Plz send it item " diy co2 generator system kit with...

Tomtop Group / They have the poorest customer service!

Vaniya on Mar 14, 2017
They delivered my order pretty fast but one item was missing and after I contacted TomTop they promised to ship the missing item as soon as possible. That did not happen, because several days later they contacted me and said that it was no longer available. Their rep said that refund wa...

Tomtop.com / Do not shop on this website

Aur0ra12 on Dec 30, 2016
Bought something in error, needed to cancel the order — - absolutely no option to cancel or change my order through the "my order" portal on its website, so the only option is to chat with customer service rep, waited for 3 straight hours, the software would always show that i'm number x in...

Tomtop.com / Scam company

Vanessa on Jan 6, 2016
Whatever you do just don't order from this company! I ordered a Hover board on December 2nd for my daughter's Christmas gift. I received a fake tracking number in a message that said my order was shipped on December 6st. Two weeks passed and I was in panic, so I contacted the company, but...

Tomtop.com / Don't buy from tomtop.

Korki on Dec 11, 2015
I ordered some items from this site. I bought some fuel and several feet of stainless fuel hose. When I received my order, I noticed the hose was cut into 2-foot pieces. Pieces were packaged into little plastic bags. I emailed TomTop's customer service and asked why my hose was cut. Their...

Tomtop.com / I have been ripped off, royally

Oplika on Sep 14, 2012
I have the problem with Tomtop. I bought 2 their tablets on Ebay (Seller: tomtop_home) in April - got them but one had broken screen. The seller wrote to me to send it back to get my money back (68 USD). I sent it back (they received this broken tablet in June - sent via registered...

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