Tom Roush Lincoln Mazda’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of customers are dissatisfied with experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
We bought a Mazda CX-9 GT that was Certified Pre-Owned from Tom Roush Lincoln Mazda
We bought a Mazda CX-9 GT that was Certified Pre-Owned from Tom Roush Lincoln Mazda. They said that there were no dents or damage on the car, but when we got home, we found that the front right fender was bent and the bumper was cracked and popped out. We paid extra for a Certified Pre-Owned car, but it shouldn't have had these issues. The dealer fixed the headlight and bumper, but didn't fix the bent fender. They used a self-tapping screw to hold the bumper in place, which lowered the value of our car. We talked to the service department and they agreed that it was a screw. We talked to the used car sales manager, but he didn't believe us.
04/11/2022: I took my 2016 Chevy Equinox to Tom Roush Mazda 'cause it was making a low humming sound when I drove it, the left front tire
04/11/2022: I took my 2016 Chevy Equinox to Tom Roush Mazda 'cause it was making a low humming sound when I drove it, the left front tire monitor wasn't working, it jerked when shifting, and the charging port wasn't working. I bought the car from Tom Roush's discount center on 02/21/2022, and they said it had a 60-day warranty for any problems. I also bought a 5-year extended warranty on the same day. On 04/11/2022, the service tech manager, *** checked the car and said the low humming noise was from the wheel bearing. He called the discount center, but they didn't approve it. He also called my extended warranty company, but they said it was still under the dealership warranty, so they wouldn't cover it. I called the discount center and spoke to ***, but he was rude and said it was normal wear and tear. *** and the extended warranty company said it wasn't normal wear and tear and should be covered. *** yelled at me and told me to shut up, and said he'd cancel my extended warranty if I kept talking. I sent certified letters on 04/14/2022 to *** Roush, *** Roush, *** Roush, *** Roush (Vice President), and AJ. Roush (General Sales Manager) at ***, but nobody's contacted me yet.
Is Tom Roush Lincoln Mazda Legit?
Tom Roush Lincoln Mazda earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Tom Roush Lincoln Mazda has registered the domain name for tomroush.com for more than one year, which may indicate stability and longevity.
Tomroush.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Tomroush.com you are considering visiting, which is associated with Tom Roush Lincoln Mazda, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Tomroush.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The tomroush.com may offer a niche product or service that is only of interest to a smaller audience.
- Tom Roush Lincoln Mazda protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Tom Roush Lincoln Mazda complaint handling
-
Tom Roush Lincoln Mazda Contacts
-
Tom Roush Lincoln Mazda phone numbers+1 (317) 896-5561+1 (317) 896-5561Click up if you have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 896-5561 phone number 0 0 users reported that they have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 896-5561 phone number Click down if you have unsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 896-5561 phone number 0 0 users reported that they have UNsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 896-5561 phone numberSales Manager+1 (317) 867-9253+1 (317) 867-9253Click up if you have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9253 phone number 0 0 users reported that they have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9253 phone number Click down if you have unsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9253 phone number 0 0 users reported that they have UNsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9253 phone numberCustomer Relations Manager+1 (317) 867-9242+1 (317) 867-9242Click up if you have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9242 phone number 0 0 users reported that they have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9242 phone number Click down if you have unsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9242 phone number 0 0 users reported that they have UNsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9242 phone numberConsultant+1 (317) 867-9234+1 (317) 867-9234Click up if you have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9234 phone number 0 0 users reported that they have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9234 phone number Click down if you have unsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9234 phone number 0 0 users reported that they have UNsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9234 phone numberConsultant+1 (317) 867-9277+1 (317) 867-9277Click up if you have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9277 phone number 0 0 users reported that they have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9277 phone number Click down if you have unsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9277 phone number 0 0 users reported that they have UNsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9277 phone numberLeasing Specialist+1 (317) 867-9280+1 (317) 867-9280Click up if you have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9280 phone number 0 0 users reported that they have successfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9280 phone number Click down if you have unsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9280 phone number 0 0 users reported that they have UNsuccessfully reached Tom Roush Lincoln Mazda by calling +1 (317) 867-9280 phone numberGeneral Manager
-
Tom Roush Lincoln Mazda address525 W David Brown Drive, Westfield, Indiana, 46074, United States
-
Tom Roush Lincoln Mazda social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more2024-05-13 16:02:11 - View all Tom Roush Lincoln Mazda contacts
Webb Ford
5 reviews
Swope Hyundai - Genesis
1 review
Volkswagen of Fallston
4 reviews
Elvis Auto
1 review
Uftring Chevrolet
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!