The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
TLG Shoppersthey are taking money from my account with out any authorization

ON NOVEMEBER I DECIDED TO BE A MEMBER OF TLG SHOPPERS FOR ONE DOLLAR NEVR RECEVIED ANY LETTER NO MEMBERSHIP CARD OR ANYTHING I TOTALLY FORGOT ABOUT IT UNTILL FEB WHEN I RECEVIED MY BANK STATEMENT AND 2 CHARGES OF 14.99 FROM TLG SHOOPERS SHOW. i CALL THERE AND THEY KEPT ME TRANSFERING FROM DEP. TO ANOTHER BEACUSE THEY COULD NOT FIND MY NAME OR ANY INF. ABOUT ME FINALLY A SUPERVISOR TALK TO ME AND HE COULD NOT FIND ANY INFO ABOUT ME. TODAY 4/18/2009 CHECKED MY BANK STATEMENT AGAING AND YES THEY CHARGE ME AGAIN 14.99 CALLED AGAIN AND STILL THEY CAN NOT FIND MY NAME OR ANY INF ABOUT MY THEY SAID THAT THEY NEED TO SEE MAY BANK STATEMENT TO SEE IF THEY CAN REFUND MY MONEY. wHAT YOU THINK I REALLY NEED HELP IS ALREADY 44.97 THEY CHARGE ME FOR NO SERVICES SOMEONE TELL ME WHAT TO DO!!!

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