The complaint has been investigated and
resolved to the customer's satisfaction
TINGDENEPoor quality build and refusal to repair

Tingdene Homes let me down badly leaving me with a side door which doesn't fit properly due to the wall being uneven, windows which were never sealed properly and overall poor workmanship throughout the property. I is highly likely the supporting wood underneath has never been treated. They started repairing the utility room, door and kitchen and have now left me with a half decorated utility room and kitchen. The floor covering was left ripped and I have tripped over it several times. They went into administration this year and although the same staff are still employed, they refuse to repair anything now.
My son had to repair the seals around each window and found severe damp and the stucco just peeled off like wrapping paper, he also found the bay window had been fitted to crooked walls.
For over 6 years I have struggled to get this manufacturer to fix their faulty workmanship and it has been like flogging a dead horse.

Poor quality build and refusal to repair
Poor quality build and refusal to repair

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