Thomasville Furniture reviews and complaints 1
View all 48 complaintsThomasville Furniture - poor quality and service
Never again. Over $3700 in an office suite. Received multiple guarantees from the sales staff of this store that what was represented on the floor would be delivered to my door. While some furniture pieces were made in China, others were made in North Carolina. The Chinese furniture seemed better quality. The North Carolina furniture was of poorer quality. Even the finishes from the different plants did not match. North Carolina had worm hole distress marking, and the Chinese did not. We wound up purchasing off the floor damaged pieces (better quality China furniture) in order to save something from the deal. Sales staff would not refund despite their own verbal and written guarantee. These people don't abide by their own verbal and written statements. Assuming this establishment remains open, count on us to never give any recommendation for a Thomasville purchase!
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Thomasville Furniture Reviews
I bought a leather chair $3k table in the worst shape i've ever seen from any store swivel chair poor quality furniture no delivery after 4 months, terrible customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!