Menu
CB Furniture Stores Thomasville Furniture 3506 U.S. 1, Princeton, NJ, 08540, US
Thomasville Furniture company logo
Thomasville Furniture
reviews & complaints
Thomasville Furniture company logo

Thomasville Furniture

3506 U.S. 1, Princeton, NJ, 08540, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Category
ComplaintsBoard
D
3:17 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Thomasville Furniture - identity theft

I recently purchased furniture at Thomasville and opted for the free financing option. I completed a paper application and was approved instantly. I then asked that my social security number be removed from the application. I was told this was not possible and there has never been a problem. I followed up with the manager who again assured me that only certain employees have a key to the file cabinet and there has never been a problem. It was explained that they must keep my paper application on file for 5 years in case the credit card company has a problem. I explained the credit card company already has my information, if there is a problem, they can contact me. Manager kept insisting there has never been a problem. In this era of identify theft, I am astonished that not only can I not get my number removed from a paper application, I have assurances from the manager, that there has never been a problem and only certain employees have "a key". Basically, the manager assured me that until there is a problem, nothing will change. So just so you know, anyone with access to this particular file cabinet has access to many customer's social security numbers. If anyone has applied for credit through a Thomasville store, your social security number is there for the taking.

Read full review of Thomasville Furniture
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.