The Weather Channel  -  Weather underground

I am trying since August 15th to update the location of our station (IQIRYATS3).
I sent 4-5 mail messages through the system (https://support.weather.com/s/email-us?language=en_US) including also a .KML file with the exact locations of the old and the new station.
I DIDN'T EVEN RECEIVED AND ACKNOWLEDGMENT THAT MY MAIL MESSAGES ARRIVED.

Please let me know what should I have to do in order to update the location that is now mistaken by about two miles.

Thank you

Prof. Giora Rytwo
Tel Hai College Phone :+[protected], Fax: +[protected]
web: https://www.migal.org.il/en/Giora-Rytwo
POB 831, Kiryat Shmona 1101600, Israel
https://www.researchgate.net/profile/Giora_Rytwo
https://orcid.org/0000-0002-4721-6031

e-mail: [protected]@telhai.ac.il, [protected]@gmail.com