The Washington Post review: Billing

The Washington Post
Customer Service Department
1301 K Street, NW
Washington, DC 20071-0004
Email: fritz.hahn@washingtonpost.com

RE: Account ID: 18004061, Neil J. Gillespie

Yesterday I canceled my subscription to the Washington Post. Today I am asking for a refund of the $4.00 you wrongly charged my bank account, causing an overdraft.

As shown below, I canceled my subscription due to your billing practices. I am age 70 and rely on Social Security income. I requested a billing date on the third of the month to coincide with my Social Security direct deposit. Instead, the Washington Post billed my account $4.00 causing my account to be overdrawn, and to incur a $35 overdraft fee. I cannot afford a $35 overdraft fee, so CANCEL THE WASHINGTON POST.

It must be difficult for The Washington Post to understand the difficulties of surviving on a Social Security retirement income. My account that you charged was down to a 5 cent balance. Five cents! Now my account is overdrawn - $3.95 after you took $4.00.

Provide a $4.00 refund immediately. I cannot afford your newspaper. Thank you.

Sincerely,
/s/
Neil J. Gillespie
2801 SW College Rd., STE 3
Ocala, FL 34474
Tel: [protected]
Email: [protected]@yahoo.com