The Walking Company’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of footwear shoppers are dissatisfied with their purchases.
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Worst Company to Deal With
First of all this Co is called The WALking Company and or ABEO shoes. The shipping is so slow for this day and age. Average delivery is 4 weeks. And forget if you have to wait for a credit for a return, my credit took 3 months to process and that was after several phone calls to the company with proof of return delivery. I finally had to file a dispute with my credit card company to receive the money for my return and it was 96 days after they received the product back.
Recommendation: Shop elsewhere
The Walking Company Complaints 1
The Walking Company: Disappointing Customer Service and Unfair Pricing Policies
So, I was checking out The Walking Company's website and decided to order a pair of shoes. But, when the shoes arrived, they didn't fit me well. So, I decided to return them. But, when I contacted the customer service, they told me that they have already refunded my order "at my request". I was surprised because I never requested a refund. I just wanted to exchange the shoes for a different size.
To make things worse, I found out that the shoes were still in stock and available for purchase on their website. But, they were now priced $40 higher than what I had paid for them. I felt like they were trying to rip me off by making me pay more for the same shoes.
Overall, I was disappointed with my experience with The Walking Company. Their customer service was not helpful and their pricing policy seemed unfair. I would not recommend them to anyone looking for a reliable and honest online shoe store.
Is The Walking Company Legit?
The Walking Company earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
Thewalkingcompany.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Thewalkingcompany.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up The Walking Company and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Thewalkingcompany.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to The Walking Company. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of The Walking Company complaint handling
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The Walking Company Contacts
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The Walking Company phone numbers+1 (800) 642-9265+1 (800) 642-9265Click up if you have successfully reached The Walking Company by calling +1 (800) 642-9265 phone number 0 0 users reported that they have successfully reached The Walking Company by calling +1 (800) 642-9265 phone number Click down if you have unsuccessfully reached The Walking Company by calling +1 (800) 642-9265 phone number 0 0 users reported that they have UNsuccessfully reached The Walking Company by calling +1 (800) 642-9265 phone number
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The Walking Company social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 04, 2025
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