The Walking Company

First of all this Co is called The WALking Company and or ABEO shoes. The shipping is so slow for this day and age. Average delivery is 4 weeks. And forget if you have to wait for a credit for a return, my credit took 3 months to process and that was after several phone calls to the company with proof of return delivery. I finally had to file a dispute with my credit card company to receive the money for my return and it was 96 days after they received the product back.

So, I was checking out The Walking Company's website and decided to order a pair of shoes. But, when the shoes arrived, they didn't fit me well. So, I decided to return them. But, when I contacted the customer service, they told me that they have already refunded my order "at my request". I was surprised because I never requested a refund. I just wanted to exchange the shoes for a different size.

To make things worse, I found out that the shoes were still in stock and available for purchase on their website. But, they were now priced $40 higher than what I had paid for them. I felt like they were trying to rip me off by making me pay more for the same shoes.

Overall, I was disappointed with my experience with The Walking Company. Their customer service was not helpful and their pricing policy seemed unfair. I would not recommend them to anyone looking for a reliable and honest online shoe store.