DC Shoes

DC Shoes has a website where they sell a variety of trainers at discounted prices. They claim that you can return the shoes if needed, but unfortunately, my partner and I found that the two pairs we purchased were much too small. Despite our usual shoe size working in all other brands, the DC shoes were significantly smaller than advertised.

We attempted to return the shoes, but were disappointed to find out that we had to ship them abroad, which cost almost as much as the shoes themselves. This was a frustrating experience, and we were disappointed that DC Shoes did not respond to our emails.

Overall, we were left feeling scammed and disappointed with our experience with DC Shoes. We hope that they can improve their sizing and return policies in the future to avoid similar issues for other customers.

I used to be a big fan of DC Shoes, but I have to say that I'm pretty disappointed with their current offerings. It seems like they've lost their way a bit over the years, and their credibility has taken a hit as a result. I wouldn't recommend buying from their online store, as I've had some pretty bad experiences with their services.

The quality of their shoes has also gone downhill. I recently purchased a pair of their "new" shoes, but they were in pretty poor shape when they arrived. They just don't seem to carry the same weight as their previous models, which is a shame.

Overall, I think DC Shoes has some work to do if they want to regain their reputation as a top skate shoe company. Until then, I'll be looking elsewhere for my footwear needs.

I recently made a purchase on DC Shoes website and I opted for the over night/ next day shipping option. I was willing to pay an extra $20 dollars for this service. However, I was disappointed to find out that my shoes did not arrive on time. It has been 3 days since I placed my order and I am still waiting for my shoes to arrive.

When I contacted their customer service team, they informed me that any order made on a weekend or holiday takes two extra business days to process. I was not aware of this policy and I feel that it should have been clearly stated on their website. I believe that if they offer an over night/ next day shipping option, they should be able to deliver it within the promised time frame.

I am now requesting a refund for the shipping cost that I paid for. However, I am not confident that they will approve my request. I hope that they will take responsibility for their mistake and make it right for their customers.

Overall, I am disappointed with my experience with DC Shoes. I was excited to receive my new shoes quickly, but their shipping policy has left me frustrated and dissatisfied. I hope that they will improve their communication and delivery process in the future to avoid similar issues.

So, I bought a pair of shoes from DC Shoes website, dcshoes.com. I was really excited to get them, but it took two whole weeks for them to arrive. When they finally did, I was disappointed to find out that they were two sizes too big! The box said they were a size 6, but they were actually a size 8. I was really frustrated because I live in a remote area, so it's going to take another two weeks just to return them and get a refund. Plus, these shoes have been selling out fast, so I'm worried I won't be able to get the right size when I finally do get my refund.

I called customer service to see if they could help me out, but all they said was that they would send me a label to return the shoes and give me a refund. But I don't want a refund! I just want the right shoes in the right size. It's really frustrating that they don't seem to care about my situation and won't do anything to help me out.

Overall, I'm really disappointed with my experience with DC Shoes. The shipping took way too long, the shoes were the wrong size, and customer service wasn't helpful at all. I wouldn't recommend buying from them unless you're willing to deal with these kinds of issues.

Ordered some shoes from DC Shoes on July 17th. I was pretty excited to get them, but then I changed my mind and wanted to cancel the order on July 18th. I sent them an email about it, but they told me they couldn't cancel it because they had already shipped it out. I was pretty bummed about that, but I figured I would just wait for the shoes to arrive and then return them.

But then things got even worse. I got a shipping notice on July 19th, but then I never actually received the shoes. I waited and waited, but they never showed up. I started to get really worried, so I contacted UPS to see if they could help me track down the package. But when I talked to them, they told me that they had no record of the package ever being picked up. I was really confused and frustrated, so I started emailing DC Shoes to try to figure out what was going on.

It took a lot of back and forth, but eventually I got DC Shoes to start a formal investigation with UPS to try to find out what had happened to my shoes. I was really worried that someone had stolen them or something, so I even brought up the possibility of fraud. It was a really stressful few weeks, but eventually DC Shoes gave me a refund for the shoes.

Honestly, I was pretty disappointed with the whole experience. I had been really excited to get those shoes, but instead I ended up waiting for weeks and never actually getting them. And in the meantime, I ended up buying two other pairs of shoes for the same price that I had paid for the DC Shoes, so it ended up being a pretty expensive mistake. I don't think I'll be ordering from DC Shoes again anytime soon.

I recently made an order on the DC Shoes website during Cyber Monday. However, the next day, my order was unexpectedly canceled without any explanation. To make matters worse, I received a 30% off coupon for shoes that had just been raised in price. I decided to call customer service to see if they could help me out.

The representative I spoke with told me that they could price match my order, but I would need to call back after placing it. I followed their instructions and within seconds, the money was taken out of my account. However, shortly after, I received a notification that a fraudulent purchase had been made through DC Shoes.

I immediately called customer service again, hoping to resolve the issue. Unfortunately, I was told that there was nothing they could do for me, even though I had a reference number for the price match. I was left feeling frustrated and disappointed, especially since I had lost $85 with no confirmation of my shoe order.

Overall, my experience with DC Shoes was not okay. I understand that mistakes happen, but the lack of communication and assistance from customer service was unacceptable. I hope that in the future, DC Shoes can improve their customer service and ensure that their customers are treated fairly and respectfully.

I recently had a bad experience with DC Shoes and I would not recommend them to anyone. I purchased a pair of tennis shoes from their website and unfortunately, they did not fit properly. The website did not provide enough information about the sizing and I ended up with shoes that were too small.

I reached out to the company for a refund but I have been waiting for over a month and still have not received my money back. I have tried contacting them multiple times but they have not responded to my messages. It is frustrating to not receive any communication from them and to be left in the dark about my refund.

To make matters worse, I used PayPal to make my purchase and they were not able to help me with my refund. If I had used my credit card directly, I would have had my money back by now. It is disappointing that DC Shoes does not seem to care about their customers and their satisfaction.

Overall, I would not recommend DC Shoes to anyone. Their lack of communication and poor customer service make them a company to avoid.

I recently had an experience with DC Shoes that left me feeling frustrated and disappointed. I ordered a pair of shoes online and unfortunately, they were lost by UPS during the delivery process. When I contacted UPS to try and resolve the issue, they directed me to file a claim with DC Shoes.

I attempted to reach out to DC Shoes through their online customer service, but was met with a long wait time of over 4 hours on hold with no answer. I also tried emailing them and received an automated response promising that a customer service representative would be in touch with me shortly. However, after waiting for a week with no response, I became increasingly frustrated.

I continued to try and contact DC Shoes through phone calls and emails, but was always met with the same result - being put on hold automatically with no one ever answering my call or responding to my emails. I even tried their live chat feature, but was unable to connect with anyone there either.

As a result of this experience, I am left feeling like I will never receive the product I paid for, nor will I ever receive a refund. It's disappointing to have such a negative experience with a company that I had previously trusted and enjoyed purchasing from. I hope that DC Shoes can improve their customer service in the future to prevent others from experiencing the same frustration that I did.

I gotta say, I'm pretty disappointed with the customer service at DC Shoes. I ordered a pair of boots that were way too small, even though I ordered my usual size. It was a real bummer, because I was really looking forward to wearing them.

But then, when I tried to return them, it was a whole other headache. Their return policy is a total joke - they don't provide any return postage, so I had to spend a quarter of what the boots cost me just to send them back. And there's no retail store in my area, so I couldn't even drop them off in person.

Honestly, I think they need to seriously re-think their eCommerce return strategy. It's just not sustainable in comparison to retailers like Amazon. If they want to keep customers coming back, they need to make it easier and more affordable to return products.

All in all, I don't think I'll be ordering any more DC products in the future. It's just not worth the hassle.

I recently purchased a pair of sneakers from DC Shoes and I have to say, I was extremely disappointed with the quality. Not only that, but the sizing was all wrong - they definitely weren't American sizes. I was really looking forward to wearing them, but unfortunately, I had to return them.

Now, I understand that I was a little past the 30-day return policy, but that's only because I work a lot and their customer service isn't open on the weekends. When I finally did get through to someone, they told me that they couldn't take the sneakers back. I was willing to do an exchange, but apparently, they don't do that either.

So now, I'm out $60 and I have a pair of sneakers that I can't even wear. I'm really disappointed with how DC Shoes handled this situation. They don't seem to care about their customers at all. I definitely won't be ordering from them again and I wouldn't recommend anyone else to order their junkie, garbage footwear either.

Overall, I think DC Shoes needs to step up their game when it comes to customer service. It's not fair to treat customers this way, especially when they're spending their hard-earned money on your products. I hope they take this feedback to heart and make some changes.