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CB Mail and Package Delivery The UPS Store Complaints #62-81
The UPS Store

The UPS Store review: Service

M
Author of the review
8:52 pm UTC

The UPS Store located at 7902 Gerber Rd, Sacramento, CA 95828

refusing to accept packages for return to Amazon based on the interpretation of UPS shipping policies. Specifically, she (The manager) refusing to accept packages in the box they were delivered to me (Customer) when the customer is attempting to return the package via UPS to Amazon.

This manager previously attempted to apply this principle and offering to sell boxes at an inflated cost. Very unprofessional practices to say the least.

complaint and contact number [protected]

User's recommendation: Accept any package being returned in the box it was delivered to the customer.

Desired outcome: Accept any package being returned in the box it was delivered to the customer.

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    Aug 03, 2026
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