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The Kraft Heinz Company Complaints & Reviews

The Kraft Heinz Company / Planters peanuts

We
Jun 23, 2019

Sam's Club carries a 48 oz. box of 48 individually wrapped 1 oz. servings of Planters peanuts. The outside box states that the ingredients are: peanuts, peanut oil and sea salt. I am on a whole food, plant based diet therefore the purity of ingredients are important. These minimal...

The Kraft Heinz Company / Diet Countrytime Lemonade

Kj
Jun 22, 2019

I used to buy tubs of Country time diet lemonade but for the last year or more i cannot find it on store shelves. On your website i saw single serve diet Country time, but no tubs. Has Kraft stopped making tubs of diet Country time? if Kraft has stopped making this product is there a...

The Kraft Heinz Company / smart ones

Br
Jun 10, 2019

I purchased a overpriced healthy dinner expecting the get food that was somewhat similar to the photo or at least included everything listed on the box . However obviously you can see there is no Broccoli . Highly disappointed. When you pay the extra price you expect to get quality and...

The Kraft Heinz Company / jello cook & serve chocolate pudding

Su
Jun 06, 2019

When we made 2 oz chocolate pudding, it tastes like chocolate banana pudding. This is the second box that this has happened. The box is labeled chocolate not chocolate banana. It is very disappointing. The contents have been mixed up. The pudding were both purchased at my local...

The Kraft Heinz Company / velveeta shells & cheese

Je
Jun 03, 2019

5/31/19 on this day I grabbed a box of the product from my cupboard. I had my 3 grandchildren over and was making it as part of their lunch. After the water started boiling, I dumped the box of shells in the water. Something else came out of the box with the shells. I am sending the...

The Kraft Heinz Company / indulgence: limone chicken linguine dinner

Ri
May 31, 2019

This is my first time buying your INDULGENCE dinners. I bought 2 of your INDULGENCE: LIMONE CHICKEN LINGUINE dinners. On the package it says they are suppose to have: ROASTED WHITE MEAT CHICKEN & TOMATOES OVER AL DENTE LINGUINE IN A LEMON GARLIC SAUCE. They both had the chicken, linguine...

The Kraft Heinz Company / smart ones frozen dinner. ziti

Sh
May 27, 2019

I purchased 4 ziti frozen smart one dinners and 3 of them the seal was broken. We had to throw them out as we weren't sure they had not been tampered with. This happens to us with roughly 1 out of every 10 we buy. You need better quality assurance. We like these dinners and like the price but...

The Kraft Heinz Company / cottage cheese

Ma
May 24, 2019

As of yesterday I was an employee with kraft heinz. I hadn't quite made the union so I was an easy target for my boss to "throw under the bus". For months now I was in charge of blending the cottage cheese with the dressing and I had to do things I didnt want to do or risk being fired...

The Kraft Heinz Company / kraft macaroni & cheese dinner

Ju
May 21, 2019

For the past year when we purchase this product the noodles split & make a awful batch of Kraft Dinner. I cannot tell you how many times this has happened. I have eaten Kraft Dinner for over 50 years & now my grand kids eat it. Today my grandson asked "why did I cut it" & refused to eat...

The Kraft Heinz Company / just crack an egg

Sh
May 15, 2019

This morning I went to use a Just Crack an Egg Rustic Scramble. The pouch containing the potatoes and peppers was puffed way up and was leaking in the container. Apparently there must have been a slip up on the assembly line or something. It has an expiration date of Jun 17 19 X15 17:55. I...

The Kraft Heinz Company / stove top chicken stuffing

Ra
May 09, 2019

The instructions call for 1-1/2 cups of water to microwave. After following instructions, ruined the stuffing due to instructions calling out for too much water. The stuffing was nothing but a water mess and would never thicken up. Even tried to cook for a longer time with no success. I am...

The Kraft Heinz Company / macaroni and cheese easy mac paw patrol

La
May 09, 2019

Purchased a 4 pack of this item when I opened the first one to fix for my Grandkids it the noodles were all stuck together and some type of white substance was on them and they were stuck to the cheese package open @nd pack and it was the same way so I did not want to use it.Have bought...

The Kraft Heinz Company / triple cheddar shredded cheese

Ru
May 07, 2019

I purchased several packages of shredded cheese using here and there the triple cheese after a while it became moldy, this was a first for me as the other cheeses were fine, I have been leary about trying it again. This was a few months ago I am just getting around to sharing this. The...

The Kraft Heinz Company / philadelphia cream cheese 8 oz. boxexs

Ch
May 05, 2019

I purchased 4 boxes of cream cheese to make a couple pumpkin cakes for a big work party. And the cheese was to make frosting for my cakes. The cheese was expired i will give you datethat was on 2 of the boxes. Aug/ 07/ 18 how could this happen? Other code under the date is--B3 14:29 upc...

The Kraft Heinz Company / two packages of cheese moldy when opened

Ke
May 03, 2019

Hi, although I am writing with what I consider to be a somewhat serious complaint, this is not an angry letter. I've been eating Kraft foods for the last 42 years without issue. :) However, in the last three weeks I've bought two packages of 8 ounce Kraft sliced cheese (two different...

The Kraft Heinz Company / commercial

De
Apr 28, 2019

I find your commercials to be disgraceful that allow the children to dictate to the parents what they will eat. If you want to promote your food items, then demonstrate how good they are and the best way to use them. Your current commercials do a disservice to all families! I do not know...

The Kraft Heinz Company / polly-o string cheese

Ol
Apr 23, 2019

I'm writing to inform you of a possible quality control issue with your polly-o string cheese low moisture part skim. Each package states that they are 1 oz yet all of the sticks are different lengths and sizes. I feel like I pay a lot of money for good quality cheese and feel that I am...

The Kraft Heinz Company / cool whip

Al
Apr 23, 2019

I defrosted my cool whip I bought a day ago in the refrigerator. When I unsealed it and opened the lid I found the most gross mold in it. It was totally bad!! Yuck! I have pics to show you what I found. I have never had this happen to me ever in my entire life, and i'm 50+. I have used cool...

The Kraft Heinz Company / kraft dinner sharp cheddar

Ch
Apr 18, 2019

I've been eating KD for 40 plus years and I purchased 2 boxes last week and there is something terribly wrong with the cheese mix you know right away at the first taste that something isn't right and the terrible taste stays a long time in your mouth. I checked the expiry and it is good til...

The Kraft Heinz Company / kraft pineapple spread

Sa
Apr 17, 2019

Every year at Easter my family especially enjoys the Kraft Pimneto Spread and the Pineapple spread with celery as an appetizer. For the last few years it has been increasingly difficult to find the Pineapple spread. This year I cannot find it in any of the grocery stores near me. I live in...

The Kraft Heinz Company / smart made dinners

Mi
Apr 17, 2019

Provided feedback on how much I disliked the smartmade by smart ones dinners. They told me that they would send reimbursement for the product. My reimbursement was a coupon with a picture to purchase the very same product that I just told them that I did not like. When I contacted customer...

The Kraft Heinz Company / knudsens cottage cheese

Ch
Apr 17, 2019

When I opened my cottage cheese it had a weird looking pink film on the top. The the expiration date was May 15th 2019 so it is not expired. So can you please tell me why there is a pink film on the top and what is it? It's upsetting to make it home, open my newly purchased cottage cheese...

The Kraft Heinz Company / kraft finely shredded colby jack cheese

St
Apr 16, 2019

I bought 2 packs of cheese at my local super market 5 days ago they both have the same date on them and neither had been opened and I opened one to cook dinner last night and it was full of mold balls. It was so nasty I had to throw it all out including the food I was putting the cheese...

The Kraft Heinz Company / kraft dinner original

Sh
Apr 10, 2019

Purchased two boxes of original draft dinner, cooked one and when finished boiling noddles, they were mush and the pack of cheese sauce mix was hard as rock. The best before date on both boxes is 19 SE 29. When opening the second box to cook as we throw the first one out, noticed the...

The Kraft Heinz Company / kraft unicorn macaroni and cheese

De
Apr 04, 2019

Excited to hear about this new product - decided to surprise my granddaughters with a case. Ordered online from Target, upon pick up it turned out to be the wrong item - Star Wars mac & Cheese. Associate scanned bar code on Star Wars box and her screen showed the Unicorn mac and cheese...

The Kraft Heinz Company / smart one meals

Da
Mar 27, 2019

I recently purchased 10 of your Smart Ones Weight Watchers meals the broccoli and chicken when I went to use them there was no chicken in any of them I was very disappointed I use them on a regular basis and these were the only ones that I had a problem with would you kindly please look...

The Kraft Heinz Company / miracle whip

Al
Mar 21, 2019

We bought a jar of Miracle Whip yesterday. The expiration date was 06/04/2019. It looks like it is curdled and has yellow lumps in it. Has anyone else had this happen to them? Please tell us what to do next as we are not going to eat it for fear of food poisoning. Please contact me at...

The Kraft Heinz Company / jello cook & serve chocolate pudding

St
Feb 14, 2019

Have not had this in 10 months because of on a diet. Saw new disclaimers as to changes but "same great taste." Not!!! Could tell immediately when started cooking something was wrong. Grainy. Lumps of seed shaped chocolate. Tastes like baby food. Incredibly disappointed. Why did you change it...

The Kraft Heinz Company / stove top stuffing

Le
Jan 27, 2019

I recently purchased a box of chicken stove top stuffing. After I cooked it yesterday, there were so many stems in it that it was not edible. I've never had this problem before with this product. I thought that you would like to know. This was purchased in January, 2019, from our Kroger...

The Kraft Heinz Company / krafts "new look" honey mustard

Cc
Jan 16, 2019

My grand children and myself loved Kraft's honey mustard on our sandwiches. Recently I brought a bottle of the "new look honey mustard." When we put it on our sandwiches my grand children commented on the color change in the mustard. I assured them it was the same honey mustard but the...

The Kraft Heinz Company / chocolate cook & serve jello pudding

Im
Jan 10, 2019

I purchased the Jello Cook & Serve Chocolate Pudding from my local Weis Markets. I followed the package instructions. The pudding never thickened after cooling for a long time and it ruined the graham cracker and oreo crust pies I was using it for. It also tastes terrible. I am highly...

Kraft Foods / miracle whip

We
Jan 10, 2019

Why does Miracle Whip now have mayo? Many people are not happy with the deceiving way your company snuck mayo in it! We can all tell a difference. No zing to the flavor anymore! Even the label is different, including the small lettering (with mayo) underneath Miracle Whip! If we wanted...

The Kraft Heinz Company / mio energy black cherry

De
Jan 08, 2019

I have been purchasing the mio energy (black cherry) flavor for a couple years now. I have purchased the product at different locations all over oklahoma city, ok. Recently I purchased two mio energy (black cherry) at crest foods in midwest city, ok store number 2. I purchased these two...

The Kraft Heinz Company / devour cheese ravioli with sun dried tomato

Yv
Jan 06, 2019

I bought this meal 34 days ago. I have eaten it before and found it delicious. However today while eating it, there was a long white stringy that remained intact after chewing. I noticed it when I went tot swallow. I examined it. I still did not know what it was but I immediacy spit out what...

The Kraft Heinz Company / kraft creamy melt mozzarella

Ti
Jan 05, 2019

Just bought a bag of kraft creamy melt mozzarella today (1/5/2019)and took it home to make food for our family Christmas and it has mold all over in it. What a disappointment, because now our pizza dip that we are making doesn't have cheese in it like it's suppose to. On top of that, our...

The Kraft Heinz Company / jello cook and serve pudding

Mi
Dec 31, 2018

This is a complaint regarding Jello Cook and Serve puddings. Please remove the polysorbate - this makes the pudding different. It is not as good or natural. - it is a synthetic compound. I have been making cook and serve pudding for 50 years and I immediately noticed the difference. Scalding...

The Kraft Heinz Company / jell-o lemon instant pudding

Di
Dec 24, 2018

A box of Jell-o lemon instant pudding was bought on 12/22/2018. I used it to make a recipe. I added in my eggs, flour, confectionary sugar and butter. Last ingredient was the pudding mix. I noticed a couple of black things floating in the batter and couldn't figure out what it was. The...

Kraft / marshmallow cream

Ma
Dec 19, 2018

I have been using the kraft marshmellow cream to make the Fantasy Fudge using the recipe on the back of the cream jar for 50 years and have always been happy with results. HOWEVER, I started making it this morning, to first find the jar was smaller than it used to be AND the recipe only...

The Kraft Heinz Company / cheez whiz

Ab
Dec 13, 2018

I had been having a craving for Cheez Whiz, so bought a jar (it was too expensive by the way). I have fond memories of how good it was for lots of things, including spreading on saltines and celery. So I bought a jar and we immediately indulged . . . it was gross! The texture was more like...

The Kraft Heinz Company / a-1 steak sauce [a-1 sauce]

Ra
Dec 12, 2018

Dear Kraft, Are you watering down A-1? We paid about $4.00 for a bottle of steak sauce and it was quite watery after vigorous shaking. Surely other fans of this tasty sauce will also notice. Our bottles numbers say use by: 19 JUN 2021 19: 58CP31 Those are the numbers. We bought this in...