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Nestle Customer Care Service

Nestlé S.A.

Avenue Nestlé 55
Switzerland - 1800

Customer Support Phone Numbers

+41 21 924 1111(General Enquiries) 2 1
+41 21 924 2200(Media) 0 0
+1 818 549 6952(US) 0 0
Nestle USA Inc.
809 Collins Ave,
Marysville, OH 43040

Nestle Complaints & Reviews

Nestle / 5 gal bottled water

D. Matt on Sep 25, 2017
I have about eight deposit tickets (maybe a couple more laying around) that I've accumulated over time from returning the 5 gallon Nestle Pure Life bottles to my local Stop n' Shop in Madison, CT. We often forget to use them, so end up frequently just paying the full price ...

Nestle / nescafe clasico

Eleput58 on Sep 1, 2017
Our household has used Nescafe Clasico for decades, first in Germany, then here in the US. We were so happy to be able to get the same quality here. We usually buy the dark roast, depending on what the grocery stores carry... (And no, we never liked Taster's Choice...) Since we drink...

Nestle / nestle coffee-mate fat free hazelnut

Concerned999 on Jan 27, 2017
What? Another formula change? We use Nestle Coffee-Mate Fat-Free, Hazelnut, 32 oz. and it has been great up until last week. Now it is icky. No flavor. Appearance has also changed. I bought another bottle from another retailer because I thought there was some kind of mixup and it was icky...

Nestle S.A / nestle employee uses racist, derogatory language with customer

AY100002 on Dec 7, 2016
Nestle has been supplying us bottled water for some time. On Nov 3, 2015 the Nestle associate Mahmoud Abdel Fattah used racist, derogatory and provocative language in his telephone call after a complaint was made about the poor condition & quality of 5 Gallon bottles used to supply the water...

Nestle India / maggie 2 minute noodle

Padmaraj Nambiar on Oct 1, 2016
On opening a sealed packet of Maggie 2 Minute noodles we found live worms in it. After abandoning that packet and immediately opening another packet once again we found live worms in it. The matter was posted by email to the company that very evening. They called up late in the night and...

Nestle / nescafe azera coffee

Reviewer77848 on Jan 15, 2016
Good morning, I have been buying Azera coffee since it first hit the shelves as I am a self confessed coffee snob and this product ticks all the boxes for me . Sadly I opened a new can yesterday and when the seal was removed was horrified to see that the coffee content was less than half...

Nestles Carnation Creamer / lacerations of fingers from liner lid

spider-fly2 on Apr 22, 2015
when opening a 1.4 kg card board container of nestles origional creamer i removed red plastic lid holding onto container pulling up metal tab seal started to come off at one point it became harder to remove i had to apply more force in order to open it let go suddenly container fell over...

Poland Spring Aka Nestle Waters / liars, scams, rude employees, not spring water

bewareoflowlife on Mar 23, 2015
The cooler I rented each month from Poland Spring was defective and I placed a brand new 5 gallon bottle one night before bed and woke up the next morning to find it empty. The entire bottle of water leaked down to my office below causing major damage to my carpet and office equipment...

Nescafe / price

margaret Bourke on Jan 11, 2015
i have been buying Nescafe Blend 43 500g tin for the last 12 months when Coles advertised that the price is down down to $16 and staying down also the Milo Nestle 1.25kg is down down and staying to $15 down well today 11th January 2015 at the Coles Arana Hills store these products scanned...

Nescafe Gold Coffee / price

Down Down and Going Up on Oct 8, 2014
Coles have had a huge marketing compaign for months promoting the fact that certain products are "down, down and staying down". Well I have been buying Nescafe for months at the reduced price of $14, it was $17 before the promotion. As I see it this is false advertising

Nescafe Cafe Menu Cappuccino / foreign body in my coffe

lyndylou61 on Jul 9, 2013
I purchased a box of Cappuccino, batch 30541091E, on 8.7.2013, only to find that there was a beetle in the coffee that I was drinking. I almost swallowed it, It made me vomit. Ive dialled the telephone numbers on the side of the box, the office was closed, and the emergency number that I...

Kraft / Nestle Delissio Pizza / foreign object = broken tooth

Nickyd1a on Nov 17, 2012
Cooked Delissio Deluxe pizza per directions on box. My husband bit into a piece and, while chewing, felt something break a lower molar. He determined that it was something inside one of the ground beef meatballs that are a part of the flavour of pizza. Since this happened on a Friday...

Nestle Toll House Halloween Creatures Sugar Cookies / same

MicheleBreault on Oct 9, 2012
I bought a package of Nestle toll house sugar cookies. There were two sheets of cookie dough each of which contained 12 cookie shapes. Unf, the two layers were stuck together and I could not get them apart. Had a sheet of parchment paper been in between the sheets, I could easily have...

Nestle Waters / hiring process

trapper00 on Sep 9, 2012
In March of this year, i received a response from Nestle waters about an application I had submitted 6 weeks earlier. I spoke with the recruiter who was based in NJ and set up a phone interview. The interview took 20 min and I thought it went well. We then set up a face to face interview...

Nestle Coffee Mate Creamer Original / new large plastic container vs carton

shawhaka on Jun 20, 2012
I am sooooo disappointed that Nestle switched out the 64oz creamer from a milk carton style to...PLASTIC!!! Eeeeek. in this day and age of avoiding plastics for so many reasons. PLease bring back an earth friendly packaging; I use this creamer so much that I'm now trying to find...

Nestle Milk / rotten milk

piyali on Jun 17, 2012
I purchase nestle milks for my kids from my nearby grocery store I live in west Bengal kolkata, from a store called MORE I generally purchase in large quantity for the whole month together, however the store has given me puffed packet of milk which I noticed while using the pack, the store...

Nestle Mineral Water / misbehavior by the staff

saleemraza on May 25, 2012
Dear CEO Nestle Pakistan I am living in Askari-13 Adiala Road Rawalpindi.Today the distribution van FS-4226 came at my residence at about 1600 hrs.It was a load shedding hour. Mr Zain and Driver Zain ul Abideen started hitting my gate in a very idiotic and horrifying manner. I came out and...

Nestle Coffee Mate Creamer / chocolate raspberry discontinued

lkay on Apr 24, 2012
I absolutely love the Chocolate Raspberry creamer, not I cant find a single bottle anywhere. So I decided to look online, and lo and behold find that its been discontinued. I hope there is enough of an uproar about this to bring it back. There are plenty of others out there who love thi...

Nestle Pure Life Water / bottle deposit refund

Mickey Mobster on Mar 10, 2012
Nestle water recently took over culligan bottled water service in our area (Newton nj) and after a few months of service I had to cancel the service due to financial hardship, I returned 5 empty bottles which I paid $7.00 deposit each and nestle will not refund that deposit money!

Nestle Coffe-mate Liquid Creamer / discontinued my favorite!!

Riviera on Feb 25, 2012
My Favorite Flavor is "Chocolate Raspberry" and now I find that the Marketing mad men have Discontinued the product!! Go to the Coffee-Mate Facebook page and tell 'em what you think! The people power of the internet can change company policy! Thanks Dan

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