The Dump review: rude customer service

Hi i purchased reclining sofa set and a dining table from them on June 1st. They were both delivered on 11th June. Delivery guys left the sofa cords at their warehouse and said they would be mailed to me. I waited and am still waiting.
It is very frustrating to have reclining couches and not be able to use them in over almost 2 months now.

Dining table was defective so they said use this for now and they will replace it. Still to date no response. One technician came by and took a few pics and said next week it will be replaced. I am still waiting. I have a service order with them and they have taken no action so far

Been calling their customer service and requesting that a manager calls me back no answers.

Would appreciate any help. I can be reached at [protected] which is also my order phone number with them and my account number

thanks,
Purvi Patel