The Container Store reviews and complaints 1
View all 16 complaintsThe Container Store - Poor management
I had the most unpleasant shopping experience ever at the San Antonio Store today (12/11/2015). The aisles were cluttered with boxes and stockers to the point where customers could not access the aisles for shopping. Not just one or 2 aisles but the entire store was in disarray. I find this the most unprofessional way to run a business; if the store really want to stay in business. The shelves should be stocked when there are no customers present. I hope the company lost enough business today customers will never enter the store again. I also hope this was the CEO Tindell's decision or edict to do it this way so the owners can hold him personally responsible for the loss of business during this high volume shopping period. As for me I'm switching to Amazon for all my container needs. I don't think there is anything that could be done except firing the proper management employee that made the decision to stock shelves during business hours.
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