The Brick review: Worker secretary at the store

I ordered stuff from the brick and I was calling to see how I was satisfied with the service I called back to talk to the person I dealt with and the secretary answered she started being very belligerent with me I asked if I could talk to a manager she said some nasty words I asked if I could talk to the owner or anybody else at the store she told me no I ask her for her first name and she hung up the phone on me I've bought many things at the break thousands of dollars tens of thousands and I've never dealt with anybody on the phone like this I'd like somebody to call me to ask to see what what actions can be taken for this doesn't happen to anybody else ever again