The Brick review: SmartMotion bed base

I am writing this on behalf of my Mother who has copd and severe arthritis. She bought a SmartMotion bed base and mattress. When we set up the base there was no power cord. I called and was rudely told that the cord was with the base! It wasn't. I called the next day and asked where the cord was. I was told they would order it and I need not call again. Weeks went by with no call. December 24, 2020, I received a call from a lovely lady that worked in the office, saying that the part was ordered. Again, no response. Last I called your customer service I was so annoyed that I told them to come get the frigging bed base. Once again, no call back. All we want is the power cord! I, unfortunately, ordered the wrong power cord.. $200 and it arrived in FOUR WEEKS. It has been FOUR MONTHS with no power cord.