The Brick review: Setting up my frame which is 500lbs

I was told by store they would set up for me I purchased a 2200.00$ bed with adjustable frame and they left in on my front porch there was no where in my house to put it. All they needed to do was drop in my bed frame I already perpared for them they said no I am on oxygen living by myself with no help currently and need sleep. Which is sitting on front porch they came in my house already 3 times to bring in pillows and mattress but when I called the manager he was very rude and almost ignorant with me saying coporate policy is not to set up anything. This is wrong and my moms bed was the wrong one all together and she already waited almost 3 mths now she is going to have to wait another month cause they only deliver once a month. Now she dont' even have a bed this is not good customer service and the manager even threatened to hang up on me cause I am unhappy with how we were treated, the manager is racial and this is not the first time he has treated us horrible either he name is robert at the owen sound ont store.. Even said racial remarks to my daughter in the past. This needs to be fixed...! Thanks for your attention to this matter as soon as possible... Laura keeshig [protected]

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