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The Brick

The Brick review: poor after purchase service.

T
Author of the review
10:39 am UTC
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My wife and I have fully furnished several homes with only Brick furniture as we move often because of my work. Winnipeg, Sudbury, Goderich, and Sudbury again in November 2018. None of the furniture got delivered even close to being on, some was delivered broken and taken back and we had to wait for it to come in again, and so on. Our Cindy Crawford sectional came in at different times, it was ridiculous. We did not but the warranty and two days after the warranty was up the sectional is not working. My wife called when it happened the guy said because of the delays in delivery and the trouble we had they would take care of it. We came back after Xmas holidays and they gave us the run around ever since. Oh I know they will say you should have bought the warranty, but this case is definitely unique. We will never as long as we live deal with the Brick anywhere on this planet again. Good example is we bought a leather loveseat from Ashley furniture that need a repair, the3y did it right away without issue. That is good service.

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